Salesforce Trainer
erm mexico de c v
📍 mexico city mexico mexico🕐 1mo ago🔗 workday
Job Description
**Required Skills & Qualifications**
* Preferred: a specialization, degree, or formal qualification in education, teaching, instructional design, or training/learning & development.
* Experience with CRM platforms (preference for Salesforce Sales Cloud) and their associated objects, fields, reporting, dashboards, and integrations.
* Experience with design and e-learning software (e.g. Adobe Captivate, Synthesia, Articulate 360, Cornerstone LMS/Galaxy)
* Experience creating and maintaining training materials in multiple formats (Word, PowerPoint, video, e\-learning software).
* Advanced proficiency in Microsoft PowerPoint, Word, Excel, and Visio or process flow tool.
* Proven experience developing and delivering training to audiences ranging from small groups to 200+ participants.
* Strong instructional design and presentation skills; ability to translate technical concepts into practical guidance.
* Executive presence and communication skills for engaging senior leaders.
* Collaborative mindset; ability to work with various business stakeholders to shape learning content for specific personas.
* Familiarity with professional services business processes and governance standards preferred.
Preferred Background
* 5+ years in training, enablement, or related roles.
* Experience supporting enterprise CRM (Salesforce preferred) environments.
* Track record of driving user adoption and process improvement through training.