Sampling Coordinator

**Job Title** Sampling Coordinator **Position Overview** **Job Purpose** Coordinate the company’s sample program and provide backup support to Customer Service to ensure timely, accurate service to customers, sales teams, and business partners. **Key Responsibilities** * Process sample orders, shipments, and inventory transactions in FUSION * Coordinate domestic and international sample distribution, including tracking and delivery follow-up. * Maintain sample inventory through replenishment, stock takes, returns, recycling initiatives, and inventory accuracy. * Support sales teams with sample requests, product availability, ETAs, and stock inquiries. * Coordinate sample and inventory requirements for Jacobsens NZ. * Liaise with sales, marketing, logistics, manufacturing, and warehouse teams to support order fulfillment and customer needs. * Respond to customer and internal inquiries and resolve issues in a timely manner. * Provide support to the Customer Service team, including order processing, customer inquiries, and leave coverage. * Process sample-related invoices and maintain accurate records. * Maintain sample room organization, cleanliness, and safe work practices. **Work Shift** Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.