Scada Sac Bpi Operator 2

### Job Title SCADA/SAC/BPI Operator II ### Job Description **Qualifications** **&** **Abilities** * Bachelor’s Degree in Telecommunication, Instrumentation, IT, or related field. * Experience in industrial systems, automation, or BHS operations is preferred. * Strong understanding of SCADA systems and control room operations. * Good knowledge of conveyor systems and material handling processes. * Ability to analyze system faults and make quick operational decisions. * Strong communication skills (English – reading, writing, speaking). * High level of attention to detail, especially in reporting and logging. * Ability to work under pressure in a fast-paced environment. * Proficiency in computer systems and reporting tools. * Ability to read and interpret system layouts and technical drawings. * Understanding of system restart implications and operational risks. * Knowledge of system balancing, routing logic, and fallback procedures. * Capability to manage multiple system interfaces simultaneously. **Key** **Responsibilities** * Continuously monitor BHS operations through SCADA systems, ensuring smooth and efficient baggage flow. * Identify system abnormalities, alarms, and performance issues in real time and take immediate action. * Control and adjust system configurations, routing, and conveyor logic to maintain operational continuity. * Monitor system balancing, line utilization, and flow distribution to avoid congestion and delays. * Respond immediately to all SCADA alarms and system alerts. * Accurately record all alarms, faults, and operational events in the SCADA logbook without exception. * Ensure completeness and accuracy of log entries to support daily operational reporting. * Escalate critical alarms and unresolved issues promptly to Shift Leaders and relevant teams. * Dispatch maintenance personnel through radio communication with clear and precise instructions. * Maintain continuous communication with Flow Controllers, technicians, Duty Managers, and airport stakeholders. * Use public communication channels (e.g., TETRA) to ensure operational visibility and transparency. * Coordinate with Customer staff when required. * Make real-time operational decisions to maintain system availability and minimize disruption. * Initiate and coordinate fallback procedures when required (e.g., alternative routing, fallback tags, system isolation). * Ensure no unauthorized system changes or manual interventions are performed without proper coordination. * Manage priority handling for critical flights, rush bags, and operational constraints. * Prepare accurate daily operational reports reflecting all system activities, incidents, and alarms. * Ensure all reports shared with the shift leader are complete, consistent, and factually correct. * Track and follow up on service calls, faults, and technical issues. * Execute and verify daily system start-up procedures using approved checklists. * Ensure system readiness before operational hours. * Coordinate and implement configuration changes for maintenance activities or system bypass. * Validate system performance after restart or configuration changes. * Support maintenance teams by providing accurate system data, alarm history, and fault analysis. * Assist in troubleshooting by identifying fault patterns and recurring issues. * Monitor maintenance activities and ensure safe system interaction. * Ensure all SCADA operations comply with safety standards and operational procedures. * Follow Lock Out Tag Out (LOTO) requirements during maintenance coordination. * Identify and report any unsafe system conditions or operational risks. * Maintain high level of concentration and situational awareness at all times. * Ensure punctuality, discipline, and adherence to shift responsibilities. * Act professionally in all communications with internal and external stakeholders. * Support continuous improvement initiatives and suggest system or process enhancements. * Available for extra shifts whenever required.