Scheduler - Dean Mcgee Eye Institute - Oklahoma Health Center

**Position Title:** ------------------- Scheduler - Dean McGee Eye Institute - Oklahoma Health Center **Department:** --------------- DMEI-Oklahoma Health Center **Job Description:** -------------------- **General Description:** Schedules patient testing/procedures/admissions; obtains pre- cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls. **Essential Responsibilities:** * Answer telephone in a timely and professional manner. * Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions through the Meditech scheduling module. * Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network or of any carrier that may result in a decrease on benefits. * Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module. * Ensure that any edits performed in the scheduling module are also duplicated in the admissions module. * Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time. * Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system. * Select the correct patient medical record number consistently. * Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available. * Utilize appropriate method/tool to communicate with Patient Access and other facility departments, as necessary. * Edit medical accounts to a PRE status per facility or SSC standards and guidelines. * Receive, maintain, and index physician orders per facility and SSC standards and guidelines. * Attends in-service presentations and completes mandatory education week. **General Responsibilities:** * Performs other duties as assigned. **Minimum Qualifications**: **Education:** High school diploma or GED required. **Experience:**  None required.  1 or more years of work experience in scheduling preferred. **Licensure/Certifications/Registrations Required:** None required. **Knowledge, Skills and Abilities:** * Communication - communicates clearly and concisely, verbally and in writing. * Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. * Interpersonal skills - able to work effectively with other employees, patients and external parties. * PC skills - demonstrates proficiency in PC applications as required. * Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems. * Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. **Current OU Health Employees - Please click** [HERE](https://wd5.myworkday.com/oumedicine/login.htmld) **to login.** --------------------------------------------------------------------------------------------------------------------- **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------