Senior Account Manager Benelux - Wolters Kluwer Health - Uptodate

**Senior Account Manager Benelux** Wolters Kluwer Health - UpToDate Alphen a/d Rijn - hybrid **Are you ready to drive growth in healthcare while working with one of the world’s leading clinical decision support solutions?** For **Wolters Kluwer Health - UpToDate**, we are looking for a trilingual **Senior Account Manager Benelux** to join our team at Wolters Kluwer in Alphen a/d Rijn. **About Wolters Kluwer & the Team** **Wolters Kluwer Health** is a global leader in healthcare information and clinical decision support. Within our **Clinical Effectiveness** division, we empower healthcare professionals to make informed decisions at the point of care. Our flagship solution, **UpToDate**, is trusted by clinicians worldwide and holds an **exceptional market share of over 98% in hospitals across the Benelux**. It delivers evidence-based recommendations grounded in the latest scientific research, directly impacting patient outcomes. You’ll join an **international, collaborative team** spanning the Benelux, Nordics, and beyond. Locally, you will work closely with Sales and Customer Success colleagues, in a culture defined by **trust, teamwork, and long-term relationships**. **About the Role** As a **Senior Account Manager**, you will take ownership of an established client portfolio across the Benelux, with a strong focus on **Belgium (including Wallonia)** **and the Netherlands.** This is a **strategic, value-based sales role** where success is defined by **retention and sustainable growth**. You will engage with high-level stakeholders such as physicians, hospital leadership, and C-level decision-makers to position the value of our solutions. **What Will You Do?**  * Manage and grow a portfolio of **existing healthcare clients** (hospitals, universities, medical institutions)  * Drive **contract renewals** and ensure high customer retention  * Identify and develop **cross-sell and upsell opportunities** (e.g. Lexidrug)  * Build and manage your **sales pipeline**, contributing to new business growth  * Deliver compelling **value-based sales conversations** with senior stakeholders  * Conduct regular client visits to drive **customer engagement** (minimum 4 touchpoints per year, including on-site visits)  * Analyze usage data to **optimize adoption and demonstrate ROI**  * Collaborate closely with **Customer Success** on onboarding, training, and customer engagement  * Maintain accurate activity tracking and pipeline management in **Salesforce (CRM)**  * Stay on top of **market developments** (including AI innovations) and translate them into customer value  **What Makes This Role Interesting?**  * **Market leader position**: Work with a product that dominates the market and truly makes a difference in patient care  * **Strategic impact**: Engage in meaningful, high-level discussions that influence healthcare outcomes  * **Relationship-driven sales**: Focus on long-term partnerships and value-based selling  * **International exposure**: Collaborate across regions   * **High ownership**: Manage your own territory and customer strategy  * **Content-driven conversations**: Combine commercial skills with medical and scientific insights  **Your Profile** * Fluent in **Dutch, French and English** * Minimum **5+ years of experience** in account management and/or field sales  * Proven experience selling **SaaS / software solutions**, ideally in the healthcare / medical / clinical solutions sector  * Strong track record in **value-based selling and negotiating at senior (C-level) stakeholders**  * Experience working with **CRM systems** (preferably Salesforce)  * Excellent communication and presentation skills  * A proactive, self-driven professional with strong organizational discipline  **You are also:**  * A strong relationship builder who **inspires trust** at all levels  * **Confident and resilient** in complex negotiation environments  * A team player who thrives in a **collaborative and supportive** culture  * Authentic, reliable, and **motivated by long-term success** rather than quick wins  **Why You’ll Love This Role** * A **strategic and stable value-based sales role** with long-term impact  * The opportunity to work for a **globally recognized clinical solutions leader**  * Competitive salary with a **performance-based bonus structure**  * A hybrid working model with **flexibility and autonomy**  * Company car, laptop, and phone  * A **collaborative and supportive** team environment  * Opportunities to deepen your expertise and grow within a **high-value solution portfolio**  **Ready to Make an Impact?** If you’re passionate about healthcare, skilled in strategic sales, and ready to make a real difference in a high-impact environment, we’d love to hear from you. **Apply today and help shape the future of clinical decision-making across the Benelux.**  For questions, please contact Anne-Lise Bosmans, Senior Talent Acquisition Partner ([email protected]). Our Interview Practices ----------------------- _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._