Senior Administrator-
old mutual life assurance
๐ pinelands south africa๐ 1mo ago๐ workday
Job Description
**Let's Write Africa's Story Together!**
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
**Job Description**
This his role is responsible for investigations on behalf of the trustees of the South African Retirement Annuity Fund (SARAF):
Identify & trace dependants / nominees of the deceased member.
Investigate the personal circumstances of these persons.
Make recommendations regarding the allocation & mode of payment of the death benefits.
This role requires knowledge of all matters / laws relating to Section 37C of the PF Act. The individual applies this knowledge, skill & experience
Job Description
Attends to the above duties in respect of all death claims received on policies owned by the SARAF by:
* Complying to the provisions of the Pension Funds Act and the Rules of the Fund.
* Ability to understand, interpret & apply various pieces of legislation to sets of facts.ย
* Probing skills & ability to interrogate information through professional interviews.
* Consistent compliant process execution through the exercise of discretion and sound judgment with regards to investigations.
* Sound & defensible reasoning.
* Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).
* Consults with the Death Benefit Allocation Specialists & liaison to the Death Claims Sub-committee regarding complex and technical-legal matters.
* Ad hoc tasks.
Minimum qualifications / experience required
* Matric
* Working knowledge of Old Mutual internal systems (Omunet, Compass, AWD, Craft etc.)
* At least 2 yearsโ working knowledge iro Section 37C of the PF Act ito:
* Identification & investigation of dependants & nominees.
* Recommendations in respect of death benefit allocations & mode of payment.
Other requirements
* Sound consultation, collaboration & influencing skills.
* Disciplined planning / organizing skills & execution of duties.
* Sharp servicing of all claim stakeholders.
* Excellent verbal & written communication skills in this field.
* Detail focussed, thorough, analytical, and diligent.
* Ability to withstand significant work pressure.
* Creative problem-solving skills.
**Skills**
Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review
**Competencies**
Directs Work
Drives Results
Ensures Accountability
Manages Complexity
Optimizes Work Processes
Plans and Aligns
Tech Savvy
**Education**
Matriculation Certificate (Matric)
**Closing Date**
12 August 2026 , 23:59
_**The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.**_
_**The Old Mutual Story!**_