Senior Analyst - Digital Reliability
united
📍 chicago illinois united states🕐 9d ago🔗 phenom
Skills
servicenowstakeholder communicationerror research and analysiscontact center collaborationquality issue intakedefect management systemsecommerce supportjiraanalytical thinkingtechnology supportdata analyticsquantum metricweb-based application functionalityreliability analysisdigital product support
Job Description
Join our team as a Senior Analyst - Digital Reliability, supporting the reliability and functionality of digital touch-point applications and services. You will conduct error research, provide guidance to support engineers, and collaborate with key stakeholders. Ideal candidates have experience in technology support and a background in computer science or information technology.