Senior Associate Property Management

### _Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry._ **Job Description** Key Responsibilities -------------------- ### Property Operations & Asset Management * Oversee the day-to-day operations and management of logistics facilities across the portfolio. * Manage asset performance from an owner's perspective, focusing on operational excellence, customer satisfaction, and long-term value creation. * Monitor property operations and identify opportunities to improve efficiency, service quality, and asset performance. * Partner with facility management providers to ensure effective building operations and maintenance. ### Customer Relationship Management * Serve as the primary relationship manager for tenants and customers throughout the lease lifecycle. * Support customer onboarding, ongoing tenant engagement, renewals, and retention initiatives. * Understand customer business requirements and develop solutions that enhance tenant satisfaction and long-term occupancy. * Build trusted partnerships with customers and proactively address operational challenges and opportunities. ### Value Creation & Strategic Initiatives * Develop and implement value-enhancement initiatives designed to improve asset competitiveness and increase NOI. * Identify opportunities to maximize revenue and enhance the operational performance of existing properties. * Participate in planning and execution of capital improvement programs and asset enhancement projects. * Support the development and implementation of new services and operational initiatives that create additional value for customers and stakeholders. ### Development & Cross-Functional Collaboration * Provide operational expertise and customer insights to new development projects. * Partner with Development, Leasing, Investment Management, Construction, and other internal teams to optimize project planning and execution. * Contribute operational feedback to support future product design, functionality, and customer experience improvements. * Participate in cross-functional initiatives that support portfolio growth and operational excellence. ### ESG & Community Engagement * Support and drive ESG initiatives, including renewable energy solutions, sustainability programs, and community engagement activities. * Participate in large-scale mixed-use logistics developments and town management initiatives, including ALFALINK projects. * Collaborate with local communities, municipalities, and external stakeholders to strengthen community relationships and create shared value. * Identify new opportunities to generate revenue through sustainability and operational solutions. ### Vendor & Stakeholder Management * Manage third-party facility management companies and service providers. * Monitor vendor performance and ensure operational standards are consistently achieved. * Coordinate with a wide range of stakeholders to successfully execute operational, capital, and strategic initiatives. * Support project delivery through effective communication and stakeholder engagement. Additional Job Description ========================== Qualifications -------------- ### Required Experience * Minimum 3 years of professional experience. * Experience in the management and operation of commercial real estate assets, including logistics, office, retail, industrial, or similar properties. * Alternatively, experience in facility management or building operations within a logistics or related industry. * Bachelor's degree or above. ### Preferred Experience * Asset Management experience involving operational oversight of commercial real estate assets. * Experience managing repairs, maintenance programs, or construction-related projects. * Experience in B2B solution sales or client relationship management. * Real Estate Transaction Specialist (Takken) certification. * Experience working in owner-side property management environments. ### Core Competencies * Strong ownership mentality and ability to take initiative. * Excellent interpersonal and communication skills. * Capability to influence stakeholders and drive projects forward. * Strong analytical and problem-solving abilities. * Ability to balance operational execution with strategic thinking. * Collaborative team-oriented mindset. * Strong organizational skills and attention to detail. * Ability to manage multiple priorities in a fast-paced environment. **Reporting Relationships** Partner, Property Management, Real Estate Japan _There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active._