Senior Business Analyst- Business Execution-Investor Services

**Job Purpose** We are seeking a highly motivated, proactive, and detail-oriented  **Business Execution Analyst / Associate** with **4 to 5 years of experience** to join our **Investor Services** **Business Execution** team within the **Citi Services** group. In this role, you will play a pivotal part in driving business execution, operational efficiency, and management reporting. You will collaborate closely with various cross-functional teams to support strategic decision-making, manage headcount and expense processes, perform market and competitor benchmarking, and prepare high-impact presentations for senior leadership. The ideal candidate is a "go-getter" who can wear multiple hats, adapt quickly to changing priorities, and deliver high-quality results under tight deadlines. **Key Responsibilities** **1\. Business Execution & Operational Support** * **GOC Management:** Support and facilitate the Global Organization Code (GOC) processes, ensuring alignment with organizational standards. * **Headcount & Resource Management:** Manage headcount and hiring requests submitted to the EMF (Expense Management Forum) and coordinate other hiring-related activities. * **Organization Design:** Assist in organizational design initiatives * **Expense Reviews:** Conduct regular expense reviews and financial tracking to identify cost-saving opportunities and ensure budget compliance. **2\. Market Intelligence & Business Analysis** * **Coalition & Competitor Analysis:** Perform detailed Coalition analysis and competitor benchmarking to assess market share, industry trends, and competitive positioning. * **Pricing & Fee Schedules:** Develop a strong familiarity with basic pricing concepts and fee schedule structures to support business execution and revenue optimization. * **Product Life Cycle:** Apply a solid understanding of the Product Life Cycle to support different business and product lines within the Citi Services group. **3\. Management Reporting & Executive Presentations** * **EMT & MBR Support:** Lead the preparation and consolidation of materials for Monthly Business Reviews (MBRs) and other Executive Management Team (EMT) level decks. * **Proactive Needs Assessment:** Proactively anticipate and understand management needs, collaborating with various functions across Investor Services to gather data and synthesize insights into polished, executive-ready presentations. **4\. Data Analytics & Modeling** * **Data Modeling & Analysis:** Leverage excellent data analysis and data modeling skills to interpret complex datasets, identify trends, and provide actionable business insights. * **Tool Utilization:** Utilize advanced productivity and collaboration tools, including SharePoint, MS Excel, and Citi Stylus/AI tools, to streamline workflows and automate reporting. **Qualifications & Skillset** **Experience & Education** * **Experience:** 4 to 5 years of professional experience in business execution, operations, management consulting, or business analysis within the Financial Services industry (experience in **Investor Services** or **Securities Services** is highly preferred). * **Education:** Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, or a related field. **Technical Skills** * **MS Office Suite (Must-Have):** Hands-on, advanced proficiency in **MS Excel** (intermediate to advanced features, data modeling, formulas, and pivot tables) and **MS PowerPoint** (creating professional, executive-level presentations). * **Collaboration Tools:** Strong working knowledge of **SharePoint** for document management and collaboration. * **AI & Productivity Tools:** Familiarity with **Citi Stylus / AI tools** (or equivalent generative AI and productivity platforms) is highly advantageous. * **Data Modeling:** Proven ability to structure, model, and analyze data to solve complex business problems. **Soft Skills & Competencies** * **Communication:** Exceptional verbal and written communication skills, with the ability to present complex information clearly and concisely to senior stakeholders. * **Stakeholder Management:** Strong interpersonal and stakeholder management skills, with a proven track ability to collaborate effectively across diverse, cross-functional teams. * **Adaptability & Agility:** Ability to multi-task, prioritize effectively, and "wear different hats" in a fast-paced, dynamic environment. * **Proactiveness & Learning Agility:** Approachable, keen learner, and a self-starter who takes initiative and works independently with minimal supervision. * **Teamwork & Ethics:** A flexible team player who is open to feedback, collaborative, and maintains high ethical standards. * **Execution Focus:** Known for quick turnaround times and delivering high-quality outputs under pressure. •Working Environment: office setting, minimal travelling and working hours in the office may be required during projects. • Effort: minimal physical effort required. High levels of prolonged and intense concentration may be required in front of computer. \------------------------------------------------------ **Job Family Group:** --------------------- Business Strategy, Management & Administration \------------------------------------------------------ **Job Family:** --------------- Business Execution & Administration \------------------------------------------------------ **Time Type:** -------------- \------------------------------------------------------ **Most Relevant Skills** ------------------------ Please see the requirements listed above. \------------------------------------------------------ **Other Relevant Skills** ------------------------- For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm)._ _View Citi’s [EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster._