Senior Business Analyst - Health Insurance

**Top 3 Reasons To Join Us** ---------------------------- * Competitive Salary * 100% Remote * Working on the latest tech for the Insurtech Market Leader **About Us** ------------ At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. * We are a leading global no-code insurance platform for health, life, and P&C * We’re the winner of the Insurtech of the Year in all of Asia and other awards globally * We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more * We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world * We are fully funded and backed by reputable VC funds and strategic institutional investors * We have a global presence in Asia, EMEA and the Americas * We’ve grown our annualized revenue by over 30x since January 2021 * We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world **What You Will Do:** --------------------- * Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution * Plan and design simple to semi-complex business processes and system modifications * Make recommendations to improve and support business activities * Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties * Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design * Develop business requirements documents/user stories to support the required modifications * May plan, allocate and monitor work of other business analysts * Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills * Assist in providing time estimates for project related tasks * Aid in updating process and procedural documentation * Develop basic understanding of technical development cycle of mobile application or web portals * Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. * Any other task that may be assigned **What We Need:** ----------------- * Minimum 5 years of experience as Business Analyst * A degree in Business, IT or any relevant field * Previous experience working in the health insurance industry is required * Insurtech experience is preferred * Health Insurance-related domain certification from INS/LOMA or III is an added advantage * Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints * Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing * Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes * Experience in an Agile and/or Scrum environment is a must * Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow * Excellent written and verbal communication skills in English * Technical writing skills is a plus **Why You'll Love Working Here** -------------------------------- * Fully Remote * Flexible Leave * International Environment * Competitive renumeration package * Performance Bonus * Company activities and events * Learning and development plan * Remote work allowance **CoverGo Company** [**Video**](https://www.youtube.com/watch?v=YI0ezLxvFvA) By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s [Privacy Notice](https://apply.workable.com/covergo/gdpr_policy?lng=en) and you consent to the processing of your data as part of this application.