Senior Business Consultant
my00 swift support malaysia sdn bhd
📍 kuala lumpur malaysia malaysia🕐 17d ago🔗 workday
Job Description
**ABOUT US**
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Leads Business Analysis activities for complex initiatives, operating independently while influencing decisions and mentoring less experienced analysts.
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Key Responsibilities
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* Lead end-to-end analysis activities
* Facilitate discovery workshops
* Perform root cause and impact analysis
* Assess data and integration impacts.
* Define data and interface requirements
* Partner on solution design
* Drive decisions through options and trade-offs
* Identify risks, assumptions and dependencies
* Challenge assumptions before solutioning
* Coach junior analysts
Expected Behaviours
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* Works independently
* Influences stakeholders
* Balances business and technical considerations
* Demonstrates systems thinking
* Uses AI effectively
Typical Experience
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* Several years BA experience
* Strong facilitation and stakeholder management
* Experience across domains and products
Education, Domain Knowledge & Tooling
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### Education
Bachelor degree or equivalent
### Professional Certifications (Nice-to-have)
* IIBA CCBA/CBAP
* PMI-PBA
* PSM/PSPO
### Business Domain Knowledge
* Experience in one or more O2C domains
### Tooling Experience
* Jira
* SAP/PEGA/Salesforce
* BPMN (Aris of similar)
* AI tools
**What we offer**
_We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential._
_We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact_ [[email protected]_](mailto:[email protected]) _or indicate this in your application._
_Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity)._
_All requests are confidential and will not affect your candidacy._
_Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification._