Senior Claims Representative

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. **Brown & Brown** is seeking a **Senior Claims Representative** to join our growing team in **Carmel, IN!**   The Senior Claims Representative manages high priority accounts and catastrophic claims.    **How You Will Contribute:**   * Maintain a claim inventory as deemed appropriate by management  * Verify, research evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment  * Make timely contact with members, injured workers, agents, providers, attorneys, etc.  * Investigate claim with phone interviews/emails and obtain appropriate documentation  * Evaluate exposure and adjust reserves as required  * Conclude claim processing in accordance with company standards  * Meet with members, agents, injured workers, attorneys, etc. as deemed necessary  * Provide training and act as a mentor for members and other claims personnel  * Travel to annual workers compensation conference and/or attend educational seminars  * Other job-related projects or assignments as delegated  * The Sr. Claims Representative will maintain and uphold a high standard for customer service.    **Licenses and Certifications:**   * Insurance and/or Industry certification or designation  **Skills & Experience to Be Successful:**    * Associate’s or Bachelor’s degree in business, financial related discipline,   * or Human Resources (preferred)  * Proficient with Microsoft, Windows, Excel, IVOS, etc.  * Exceptional telephone demeanor  * Ability to maintain a high level of confidentiality  * 3 – 5 years’ experience in similar position  **Teammate Benefits & Total Well-Being** We go beyond standard benefits, focusing on the total well-being of our teammates, including: * _Health Benefits_: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance   * _Financial Benefits_: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement  * _Mental Health & Wellness_: Free Mental Health & Enhanced Advocacy Services * _Beyond Benefits_: Paid Time Off, Holidays, Preferred Partner Discounts and more.  _Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations._ **The Power To Be Yourself**   As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.