Senior Counsellor Counsellor

**About the role** Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a Counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health. BEACON is a satellite counselling service provided by the University Counselling Centre, designed to make professional counselling more accessible and convenient for students. The BEACON Counsellor provides short-term counselling support to students experiencing mild mental health issues, academic stress and interpersonal issues within the assigned colleges and/or schools. This includes provision of clinical services through different modes of counselling, i.e. face-to-face or online, developing strategies, planning and implementing counselling-related programmes, including referrals to relevant agencies. The Senior Counsellor / Counsellor will conduct practice-based research and facilitates outreach, trainings and programmes for the NTU community. A proactive, resourceful and compassionate professional, the BEACON Counsellor works under supervision as part of a collaborative team. **The key responsibilities include:** Counselling assessments and interventions * Provide short-term professional counselling services, including conducting risk and need assessments and delivering intervention plans over a variety of modes and approaches such as in person or online, within the assigned colleges and/or schools * Facilitate case formulation, including preparation of assessment reports, delivery of case presentations, and referrals to relevant organisations within social services ecosystem * Provide guidance to less experienced BEACON counsellors in challenging cases in alignment with protocol for escalation of emergency cases * Escalate and co-lead sensitive crisis cases with more experienced mental health practitioners * Provide consultation to staff on concerns they have regarding students at-risk * Identify gaps in counselling tools and frameworks for local contexts and propose recommendations for greater cultural contextualisation to supervisors * Provide inputs for improvements in counselling programmes and services * Design, develop and/or facilitate wellbeing training initiatives and wellbeing portfolio / project annually Maintain professional, legal and ethical standards * Adhere to professional standards in clinical, legal and ethical practices, ensuring client consent and confidentiality and proper data privacy protocol in counselling * Monitor staff adherence to professional standards in clinical, legal and ethical practices and assist in the development of clear data privacy protocol * Assist in development of quality improvement projects to improve client care and services * Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre. * Use data-driven insights to identify gaps and drive improvements to counselling in line with the organisation's strategic direction * Demonstrate expertise in counselling, pursuing additional trainings in specialised areas and developing a professional point of view Community approach to case intervention * Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, Support and Care Team, etc. to facilitate a campus community approach towards managing students with mild to moderate mental health issues * Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with mild to moderate mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues) * Leads NTU community, i.e. colleges and schools, outreach initiatives * Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students * Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan Administrative support in University Counselling Centre (UCC) * Support the daily operations of UCC, ensuring efficient and effective functioning * Engage in data analysis and collation * Perform additional duties as assigned by Head, UCC or Director, UWO **The requirements include**: * Master’s degree in counselling * Clinical member and registered counsellor with the Singapore Association for Counselling (SAC) * At least five (5) years of professional counselling experience * Proficiency in professional counselling approaches and tools to help clients with diverse issues and conditions * Experience in working with young adults, preferably in an educational setting * Experience in working in a multi-disciplinary team is advantageous * Strong attention to detail and commitment to maintaining accuracy in all operational aspects * Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities * Possess professional values that are in line with the Code of Ethics of SAC * Possess good interpersonal and communication skills * Proficiency in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems) * A good team player who is able to work independently We regret that only shortlisted candidates will be notified. Hiring Institution: NTU