Senior Credit & Collections Specialist
cadence
📍 home utah home idaho home colorado home nevada united states🕐 2mo ago🔗 workday
Job Description
**At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.**
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Timely collections of North America customer accounts receivable to achieve targeted results. Accounts receivable include multi-million-dollar transactions. To achieve these results, candidate will be required to develop, foster and manage key relationships with Cadence account managers/directors and customers.
**Title:** Sr. Credit & Collections Specialist
**Location:** Sandy, Utah, Phoenix, AZ, Denver, CO
**Must Haves:**
* Resolve client-billing problems and address accounts receivable delinquency, applying good customer service in a timely manner.
* Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the accounts receivable ledger.
* Cash receipts – liaise with Order Management and Accounting teams to ensure correct cash application to customer accounts.
* **Please Note:** This is not a Call Center. This is a corporate office, and we are looking for a Sr. Credit & Collections Specialist to join our team.
**Requirements:**
* At least 5 years of collections experience including interaction with a large customer base.
* Some credit experience preferred.
* Proficiency in Microsoft Office including Excel and Word is essential.
* Excellent communication, problem solving, and analytical skills required.
* SAP, SharePoint, and Salesforce experience are preferred.
* Must be a self-starter capable of identifying and completing critical tasks independently with a sense of urgency.
* Must be detail oriented with an eye for accuracy.
* Experience in high tech industry beneficial.
**Position Responsibility:**
* Review open accounts receivable and engage in required collection efforts.
* Make outbound collection calls/emails in a professional manner while maintaining and improving customer relations.
* License key extensions – manage customer software access in line with customer payments.
* Prepare cash flow forecasts for customer account portfolio. This involves examination of existing and future billings for all order types and an assessment of the expected collection dates.
* Prepare various reports as required.
* Occasional project work.
**We’re doing work that matters. Help us solve what others can’t.**
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