Senior Executive - Revenue Assurance

**Senior Executive, Revenue Assurance (Channel Distribution)** **Role Purpose** The Senior Executive – Revenue Assurance is responsible for independently managing backend support function for day-to-day activities for channel distribution business, The role supports business through system enhancements, data integrity, and effective stakeholder management while ensuring compliance with Policies and internal controls. **Context:** Current position is based at Mumbai Office to manage Agreement processing, Affiliate Invoicing based on Subscriber reports, Incentive processing, Monthly Closing, Audits & MIS reporting for all operational related activities. **Key Responsibilities:** * Independently manage the lifecycle of subscription agreements, new sales, renewals, addendums. * Review subscriber reports, qualifying reports, and pricing and completion of monthly billing & Incentive within TAT. * Validate billing accuracy and investigate billing exceptions, discrepancies, and revenue-impacting issues. * Identify revenue leakage risks and coordinate corrective actions with relevant stakeholders. * Implement channel additions, deactivations, replacements, and package changes within defined SLAs. * Ability to collaborate with Internal & External stakeholders. * Resolve operational and commercial queries within agreed service levels. * Prepare operational MIS, billing reports, and exception reports for management review. * Ensure compliance with internal controls, SOPs, audit requirements, and regulatory guidelines. * Maintain complete and accurate documentation to support internal and external audits. * Perform UAT’s for system enhancements. * Prioritize and timely delivery of task assigned. **Key Performance Indicators (KPIs)** * Responsible for managing operations seamlessly & timely delivery of SLA alongwith maintaining high level of employee & customer satisfaction * Identify and drive continuous improvements and initiatives in entire process * Ensure 100% accuracy **Required Skills** * Strong knowledge of Revenue Assurance, Subscription Management, and Billing Governance. * Strong analytical, problem-solving, and stakeholder management skills. * Excellent computer skills & proficiency in MS Excel, Word, PowerPoint, Outlook * Hands-on experience with SAP, ERP, and the legacy system preferred. **Qualifications** * Bachelor’s degree in commerce, Finance, Accounting, or Business Administration. * Post- Graduation or professional certifications will be an added advantage. **Experience** * 5 years of experience in Revenue Assurance. * Experience in the Media, Broadcasting, Telecom, OTT, or Digital Distribution industry is preferred.