Senior Executive Student Administration

The School of Physical and Mathematical Sciences is seeking a dedicated and proactive Senior Executive to join the Undergraduate Academic Office. Reporting to the Manager, you will play a pivotal role in supporting the school’s academic team, ensuring the smooth delivery of academic services, and enhancing students’ learning journeys. **Job Description** **Admission** * Oversee administration of student programmes (e.g. internships, attachments, exchange, integrated programme, and special initiatives). * Coordinate student mobility opportunities and liaise with internal/external stakeholders. * Manage student applications and required documentation. * Prepare official correspondence for students. * Handle general enquiries via phone, email, and in person. **Academic Services** * Administer course registration and related academic processes. * Manage online learning platforms and course evaluations. * Process applications for academic support and financial assistance. * Provide secretariat support for reviews and quality assurance. * Manage instructor hiring for courses. * Deliver general academic support services (e.g., scheduling, waiver handling). **Examinations** * Support planning and logistics for assessments. * Administer exam-related documentation and formatting. * Assist with the administration of exam scripts checking. **Events** * Organize student-related events and trips, including logistics and budgeting. * Manage procurement requests for event needs. * Prepare and disseminate event communications. * Coordinate venue bookings and related arrangements. **Other Administrative Duties** * Manage role-based email accounts. * Prepare official letters and certificates. * Administer students/faculty awards. * Support ad hoc administrative tasks as assigned. **Requirements** * Bachelor’s degree with at least 1 year of relevant experience or Diploma with 3-4 years of relevant experience. * Proficiency in Microsoft Office Suite and relevant software. * Strong organizational and project management skills. * Ability to work independently and as part of a team. * Strong problem-solving and analytical abilities. * Strong ability to communicate (verbal and written) effectively with students, faculty and team members. * Familiarity with higher education policies and regulations is a plus. * Responsible and reliable. * Proactive and positive attitude towards work tasks. * Possesses characteristics of being assertive and meticulous. We regret to inform that only shortlisted candidates will be notified. Hiring Institution: NTU