Senior HR Operations Manager
remotepass
📍 Remote🌐 Remote🕐 29d ago🔗 himalayas
Job Description
### **About [RemotePass](https://himalayas.app/companies/remotepass)**
[RemotePass](https://himalayas.app/companies/remotepass) is a leading global platform transforming the way businesses access and manage top talent. Recognised as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.
By streamlining global hiring, onboarding, payroll, and compliance, [RemotePass](https://himalayas.app/companies/remotepass) empowers organisations to build high-performing remote teams. We are backed by world-class investors: Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.
### About the Role
As Senior HR Operations Manager, you'll own the day-to-day running of the People function for [RemotePass](https://himalayas.app/companies/remotepass)'s own globally distributed team. This is a hands-on, execution-first role. You'll keep our internal HR engine running smoothly as we grow, personally doing the work while leading a small, capable team across HR operations and talent acquisition.
This is an operator's role, not a strategist's. If you're energised by owning the details, being the go-to person, and running a tight, reliable operation, you'll thrive here.
**Please note:** This role covers [RemotePass](https://himalayas.app/companies/remotepass)'s own internal team only, not the EOR or contractor employees we manage on behalf of our clients.
### Responsibilities
* Own day-to-day HR operations for [RemotePass](https://himalayas.app/companies/remotepass)'s internal, globally distributed team, keeping everything running reliably
* Maintain the operational backbone of the HR function: processes, policies, documentation, and systems. Most of this exists. Your job is to keep it current, fix what's broken, and simplify where it makes sense
* Be the go-to point of contact for the team on any HR query or issue, resolving matters promptly and with care
* Run performance review cycles end-to-end, from set-up and coordination through to follow-through
* Manage onboarding and offboarding for the internal team, ensuring both are consistent and well-run
* Own time-off policies and day-to-day HR administration
* Maintain compliance with internal HR policies and local employment requirements across the countries where our team works
* Track and report on the metrics that matter: onboarding completion, ticket resolution, and compliance status
* Collaborate cross-functionally with leadership, Finance, and Payroll to ensure a seamless experience for the internal team
### Requirements
### Requirements
* 5+ years in HR / People Operations, with a strong track record of hands-on, day-to-day delivery
* Proven experience running HR operations for a distributed or remote, multi-country team
* Background at a startup, scaleup, tech company, or EOR or HR tech company is a strong advantage
* Hands-on experience with onboarding, offboarding, performance review cycles, and relevant HR and recruitment tools including an ATS
* Excellent organisational and process skills with genuine attention to detail and follow-through
* Comfortable being the operational go-to person in a fast-changing, remote-first environment
* Fluent in English
### Why Join [RemotePass](https://himalayas.app/companies/remotepass)?
* Be part of a fast-growing global company transforming remote work
* Own and shape the HR operations of a remote-first, globally distributed team during a period of rapid growth
* Work in a collaborative, inclusive environment with a strong culture of ownership
* Opportunities for professional growth and development
* Competitive compensation and benefits package
Originally posted on [Himalayas](https://himalayas.app)