Senior Manager Customer Projects

carl zeiss jena

📍 oberkochen germany🕐 27d ago🔗 workday

Job Description

Your Role --------- We are seeking a highly motivated and experienced Senior Manager Customer Projects to join our team. In this role, you will initiate, lead, and execute strategic, large-scale operational initiatives within the ZEISS Shared Production Unit to deliver against requirements from internal and external customers (e.g., product ramp-ups, launches of new products, production transfers, and economic optimizations). You will ensure successful project delivery in alignment with customer expectations and serve as the go-to person for ZEISS internal and external customers, including senior management. * Identify, scope, structure, and lead strategic and operational projects with ZEISS Strategic Business Units, external customers, and the Shared Production Unit team * Be the go-to person for all projects; take responsibility for successful delivery and represent projects to internal and external customers * Manage projects to ensure on-time, on-budget, and quality delivery * Bring an outside-the-box perspective to find best solutions in a multi-stakeholder environment * Coordinate cross-functional activities and ensure alignment with customer requirements and strategic objectives * Communicate progress, risks, and decisions clearly to all stakeholders and senior management Your Profile ------------ * Degree with excellent final grades in sciences, technology, engineering, mathematics, economics, or a related field * Multi-year practical experience in management consulting, project management, corporate strategy, operations, or sales/key account management in ZEISS-related industries * Track record in customer-facing roles (e.g., consulting, sales, key account management) * Operational excellence experience is a plus; experience in operations/production engineering or R&D is beneficial * Strong entrepreneurial, strategic thinking and solution-oriented mindset * Demonstrated ability to partner with all levels of the organization and achieve alignment in a complex stakeholder setting * Fluent in English and German; strong communication and lateral leadership skills Your ZEISS Recruiting Team: Norman Funk