Senior Manager - HR Tools Technology and Digital Transformation

**Scope:** * This role offers an opportunity to create a huge impact by driving the HR transformation through tools, technology, AI & automation. * As a key member of our Associate Success team, driving the HR transformation, you will play a pivotal role in **creating real value** through automation, optimization, and smarter ways of working​ thereby enhancing employee experience and operational excellence.  **What You'll do:** * Understand business requirements and lead end-to-end digital transformation for the Associate Success function to drive operational excellence and deliver a world-class associate experience. * Define and own the digital strategy and technology roadmap for Associate Success platforms, in close partnership with IT, cybersecurity, and enterprise architecture teams. * Act as a Subject Matter Expert, designing and implementing automation strategies while overseeing the optimization and ongoing enhancement of platforms such as ServiceNow HRSD, Workday, and AI-enabled chatbots. * Provide strategic direction on HR tools, technology platforms, and people analytics. * Ensure global data integrity and accuracy across Associate Success systems by establishing and enforcing data governance standards. * Own the end-to-end HR technology architecture for Associate Success, ensuring solutions are secure, scalable, and future-ready across core and adjacent platforms. * Oversee the testing strategy encompassing unit testing, user acceptance testing (UAT), regression testing, automation testing, and release approval processes. * Own release calendars, change logs, and deployment governance in collaboration with IT and global teams * Drive strategic vendor partnerships, owning SLAs, technology roadmaps, performance governance, and cost optimization across HR technology platforms and service providers. * Lead Associate Success technology projects, including system upgrades, Workday enhancements, and integrations, ensuring timely delivery and minimal disruption. * Create dashboard to present insights, metrics, and highlight efficiencies to the AS leadership to drive decisions and measure success. **What we are looking for****:**  * 14 to 18 years of experience in a global organization with expert-level knowledge of HR shared service delivery leveraging technologies and digital transformation strategies. * Hands-on expertise in Workday and ServiceNow to drive technological enhancements and operational efficiency. * Excellent communication, presentation, project management skills * Change management expertise with proven ability to redesign complex organizational processes * Systems thinking approach to reimagining HR service delivery * Ability to derive insights from data, build dashboards for leaders & stakeholders and facilitate decision making. * Proficiency in Power BI for advanced data visualization and analytics will be an added advantage * Ability to work in a fast-paced environment, be results-focused and manage multiple priorities * Strong relationship-building and collaboration skills. * Ability to partner effectively with global teams, business partnering teams, talent acquisition, and business to become the trusted advisor to Stakeholders. **Our Values** If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: [Core Values](https://blueyonder.com/about/core-values) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.