Senior Operations Manager

**THE POSITION IN A NUTSHELL**     Sciens Building Solutions is seeking a Senior Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.   **WHAT YOU’LL BE DOING (and doing well!)**  * Ensure all associates embrace the safety culture and comply with all safety initiatives.   * Manage the engineering, project management, solutions, and service departments for the assigned Division.   * Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.   * Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.   * Develop a budget and meet revenue and gross margin targets.   * Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.   * Understand root causes of cost overruns. Develop and implement cost mitigation strategies. * Execute monthly project cost and Work in Progress (WIP) analysis.  * Report monthly financial performance in an effective manner to management and takes corrective action as needed.    * Responsible for efficient asset management, such as inventory and company service vehicles.     * Build a high-performance culture to include performance reviews and development initiatives.    * Responsible for overall manpower planning and allocation for the division.   * Ensure customer satisfaction and cash collections.    * Collaborate with the sales team to support the growth and profitability of the branch.     **WHAT WE LIKE ABOUT YOU**   * 5-10 years’ experience in an operations manager role within the fire and life safety industry.   * Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, contractors, customers, and vendors.   * Strong, positive team builder with leadership ability.   * Knowledge of current fire and life safety systems.  * Advanced understanding of Profit and Loss statements and key financial drivers.    * Proven ability to attract, develop, grow, and retain a team.   * Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.   **WHAT WE’RE BRINGING TO THE TABLE** * Competitive salary based on qualifications.   * Paid time off plan and holidays.   * 401(k) matching.   * Short term and long-term disability.    * Medical, dental, and vision plans with options.   * Life insurance.   * Company cell phone, laptop, and vehicle.   * Professional career development opportunities.   * Tuition reimbursement