Senior Project Manager

**Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.** -------------------------------------------------------------------------------------------------------------------------------------------------------- **Job Purpose** Manage the successful end to end planning, execution and delivery of projects, to the required business objectives within the constraints of time, cost and quality. **Responsibilities** Project and Program Management Plan, lead and manage the delivery of complex projects and programmes within a defined area of professional expertise, applying fit-for-purpose project management methodologies to ensure strategic outcomes are achieved. Ensure all initiatives are realistically scoped, structured, and resourced to meet business requirements and deliver against approved plans. Lead a range of activities including stakeholder consultation, information gathering, and analysis to define and negotiate project deliverables. Maintain a strong focus on outcomes, ensuring each project delivers a tangible product, service, or result. Make informed decisions within the boundaries of approved time, cost, and scope, and remain accountable for the overall success of the project. Establish a clear understanding of project goals and stakeholder expectations and effectively negotiate and define the scope of work to enable successful delivery. Project and Program Quality | Governance and Policy Management Ensure the consistent execution of quality standards across all phases of project and program delivery. Apply established assurance frameworks, tools, and controls to monitor performance, validate outputs, and drive continuous improvement. Lead quality-focused interventions, reviews, and audits to identify gaps and implement corrective actions that enhance delivery outcomes. Collaborate with delivery teams and stakeholders to embed quality into daily execution, ensuring that deliverables meet agreed specifications, client expectations, and organisational standards. Project and Program Stakeholder Engagement | Project and Program Management Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice. Ensure effective communication to business owners, internal customers and other relevant stakeholders, to keep them informed, facilitate decision making, take corrective action and set direction. Build sound working relationships with all relevant stakeholders, delivery partners and 3rd parties. Ensure the effective facilitation of all stakeholders’ input. Project and Program Risks and Issues Management | Project and Program Management Manage identification of risks, issues, dependencies, and constraints associated with the project, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these. Transparently manage and control project delivery through effective management and communication of risks, issues, expectations, scope change and decisions required. Ensure that risk and issue management is embedded throughout the project lifecycle, enabling timely corrective actions and informed decision-making. Facilitate regular reviews and updates to maintain alignment with delivery objectives and ensure accountability across all levels of the project. Project and Program Resource Management | Project and Program Management Manage the deployment and utilisation of project resources to ensure efficient delivery and cost control. Lead cross-functional teams, often without direct reporting lines, by fostering collaboration, alignment and a shared commitment to delivery outcomes. Motivate and guide team members across different disciplines to achieve a unified approach, ensuring that resources are effectively coordinated and optimally allocated throughout the project lifecycle. Project and Program Reporting and Reviews | Project and Program Management Specify and lead the delivery of the review process at project and program levels to ensure that stakeholders are able to evaluate progress and agree on change at appropriate points. Prepare and present project review reports and dashboards that include key performance information, insightful commentary, and actionable recommendations to support governance and stakeholder evaluation. Ensure reporting is timely, accurate and aligned to project milestones, enabling informed decisions and effective course correction where needed. Track and report on financial and business benefit metrics, providing clear visibility into progress against targets. Facilitate regular review sessions with stakeholders to assess delivery status, validate outcomes and agree on any required changes to scope, timelines or resources. Use effective project management tools to generate real-time insights, track progress, and visualise performance against milestones and targets. Project Cost Management | Project and Program Management Oversee and monitor project budgets using Earned Value Management (EVM) principles to ensure financial control and delivery performance in accordance with the project plans. Provide accurate forecasts and present variances with clear narrative at key review points to support informed decision-making. Use effective project management and financial tracking tools to generate insights, visualise budget performance, and enable proactive cost management throughout the project lifecycle. Project and Program Governance | Project and Program Management Ensure consistent compliance with the project governance framework and methodology across all projects and programmes. Oversee effective and efficient project administration, including the maintenance of project documentation, schedule planning and updates, and adherence to governance checkpoints. Integrate governance practices with financial control by aligning project plans and reporting with Earned Value Management (EVM) principles. Use project management tools to support transparent oversight, enabling timely reviews, informed decision-making and alignment with organisational standards throughout the delivery lifecycle. Continuous Improvement | Operational Efficiency Continuously review and assess existing project and programme delivery practices to identify opportunities for improvement. Implement innovation processes and practical enhancements that generate new ideas, uplift delivery standards and improve efficiency. Use insights from project performance data, stakeholder feedback and lessons learned to drive meaningful change and embed a culture of continuous improvement across all areas of work. Personal Capability Building | People - Learning and Development Actively develop personal capabilities through formal and informal training, coaching, and participation in assessment and development planning activities. Maintain external professional accreditations where relevant and pursue continuous professional development to enhance performance and realise personal potential. Stay up to date with current and emerging technologies and industry best practices through ongoing education or attending conferences. Serve as a subject matter expert in a defined area of technology or operational management, providing guidance and insight to the team and contributing to the overall maturity of project and programme delivery. **Education** Grade 12/ SAQA Accredited Equivalent (Essential); Certification or Accreditation in a Recognised Project Methodology (Agile, Prince2/PMBOK) (Essential); 3 year Degree or Diploma in Project management (Advantageous) **Experience** 5 or more years’ experience in the discipline of Project Management (Essential); Previous senior project management experience (Advantageous); Experience in Financial Services Industry (Advantageous) **Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.** -------------------------------------------------------------------------------------------------------------------------------------------------