Senior Relationship Director

****SENIOR RELATIONSHIP DIRECTOR - LONDON / HYBRID / PERMANENT** **/** **£100000-£120,000 PLUS COMMISSION AND BENEFITS**** -------------------------------------------------------------------------------------------------------------------------- **About The Team / Role** The Strategic Account Director is a high-level commercial leader responsible for the stewardship of WEX’s most critical Tier-1 assets. This role is dual-faceted: managing a concentrated portfolio of top marquee clients, while simultaneously acting as a strategic advisor to the EMEA General Manager on regional growth strategy. The Director is expected to be a "force multiplier," mentoring the wider portfolio team, leading cross-functional process improvements, and bridging the gap between New Sales, Product, and long-term Account Management. **What’s on offer?** * Highly competitive salary between £100000-£120000 (dependant on experience) * Commission * 40 hour week – Monday to Friday * Hybrid working * Industry leading pension scheme * Private Medical * 25 days holiday plus Bank Holidays – with the opportunity to purchase additional holidays * Life assurance * Income protection * Gym Flex membership * Discounts & perks platform * Employee wellbeing **How you’ll make an impact** ****Strategic Regional Leadership & Partnership**** * Regional Growth Strategy: Partner directly with the EMEA General Manager to define and execute the overall regional growth roadmap. * Internal Governance: Facilitate internal Quarterly Business Reviews (QBRs) and represent the account management team in high-level discussions with senior global leadership. * Sales-to-Portfolio Synergy: Collaborate with the Head of Sales to develop and refine the handover framework, ensuring a seamless transition from "New Business" to "Existing Portfolio" status. * Pillar Leadership: Lead specific "Pillars of Activity" to improve organizational efficiency (e.g., acting as the primary commercial lead for Credit or Legal to streamline ways of working). ****Portfolio Management & Value Selling**** * Financial Ownership: Responsible for the health and growth of 20-30% of the regional NR; managing spend volumes of $2.5B+. * 3-Year Account Planning: Develop multi-year strategic plans that leverage WEX’s payment technology to solve client-specific pain points and achieve their long-term corporate goals. * The "Booking-to-Pay" Audit: Map the client’s end-to-end payment flows to uncover integration opportunities and areas where WEX can add operational value. * Value Selling & ROI: Quantify the tangible ROI of WEX’s platform, moving the conversation from price-based features to value-based outcomes. * C-Suite Influence: Navigate dense stakeholder maps to build "Trusted Partner" status with the C-suite and key decision-makers. ****Team Mentorship & Retention**** * Mentorship: Act as a formal leader and mentor for the wider Portfolio team, elevating the performance and strategic thinking of junior and mid-level managers. * Retention & NPS: Drive elite retention rates and a positive NPS trajectory by proactively identifying and neutralizing churn risks. ### **Experience you’ll bring** * Proven track record in Strategic Account Management, Commercial Leadership, or Fintech Strategy. * Business Case Mastery: Ability to quantify opportunities and navigate internal approval processes for product/resource investment. * Organizational Navigability: Proven ability to influence support functions (Legal, Credit, Risk) to improve commercial velocity. * Mentorship: Experience in coaching high-performing sales or account management professionals. * Education: Relevant tertiary qualifications (MBA or Finance/Commerce degree preferred). * Communication: Exceptional presentation skills, capable of commanding a room of senior executives or internal global leaders. * Languages: Fluency in English and Spanish are essential.  **What’s next?** If you feel that you have the necessary skills to be our new Senior Relationship Director please APPLY TODAY for immediate consideration. _We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/ belief, sexual orientation, or age._ _Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of applications._   _We do not accept speculative agency CVs. Any CV received by WEX will be treated as a gift and will not be eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team._