Senior Specialist Coe Front Desk Management Contract-to-Bill Operations & AI Revenue Governance Customer Onboarding Billing Operations Revenue Assurance Commercial Operations

**Senior Technical Vendor Specialist** ====================================== ### **AI-Driven Supplier Analytics, Risk & Expense Transformation** **Role Overview** ----------------- We are seeking a highly experienced **Senior Technical Vendor Specialist** to lead **supplier analytics, risk tiering, compliance frameworks, and AI-driven vendor expense transformation** across telecom products and enterprise services. This role will drive **end-to-end vendor governance and financial control maturity** by combining deep commercial expertise with advanced analytics, AI-enabled tools, and structured compliance frameworks. The objective is to **improve supplier performance, reduce risk exposure, optimize costs, and strengthen linkage between vendor spend, revenue, and product profitability**. **Key Responsibilities** ------------------------ ### **1\. Supplier Analytics & Financial Insights** * Develop and manage **supplier analytics frameworks and dashboards** for spend visibility, performance tracking, and cost optimization * Generate actionable insights on **supplier performance, SLA adherence, cost drivers, and efficiency trends** * Enable **predictive analytics and AI-driven decision-making** for proactive vendor governance ### **2\. Risk Tiering & Supplier Classification** * Design and implement **risk-based supplier tiering (High / Medium / Low)** based on criticality, spend, service impact, and exposure * Conduct **initial and ongoing supplier risk assessments**, including financial, operational, and compliance risks * Identify early warning signals such as **vendor distress, delivery risks, and compliance gaps** ### **3\. Compliance Framework & Governance** * Establish and enforce **standardized, auditable compliance frameworks across the vendor lifecycle** * Ensure adherence to **regulatory, contractual, cybersecurity, and data privacy requirements** * Lead **audit readiness, compliance monitoring, and remediation programs** for non-compliant vendors ### **4\. Vendor Management & Performance Governance** * Drive structured **vendor performance management (scorecards, QBRs, audits, and governance forums)** * Define and track KPIs such as: * SLA adherence * On-time delivery * Defect rates and incident response * Cost efficiency and contractual compliance * Drive **supplier consolidation and strategic vendor selection initiatives** ### **5\. AI-Driven Expense Transformation** * Lead **end-to-end procure-to-pay (P2P) transformation** with AI-based controls * Enable use cases such as: * AI-driven invoice validation and duplicate detection * Automated exception handling and anomaly detection * Spend classification and predictive cost analytics * Improve invoice accuracy, reduce revenue leakage, and strengthen financial controls ### **6\. Cost Optimization & Commercial Governance** * Identify and execute **cost reduction and optimization opportunities** through: * Supplier consolidation * Rate benchmarking * Commercial renegotiation * Build **business cases, savings pipelines, and benefit tracking models** * Establish strong **cost-to-revenue linkage across vendor spend, deals, and product profitability** ### **7\. Stakeholder & Ecosystem Management** * Partner with **Finance, Procurement, Revenue Assurance, Product, Technology, and Vendor teams** * Align vendor commercial models with **business outcomes and revenue goals** * Translate analytics into **executive-level insights and transformation initiatives** **Required Qualifications** --------------------------- * 12+ years of experience in **vendor management, supplier analytics, telecom operations, procurement, or finance transformation** * Strong expertise in: * Vendor commercial models and contract structures * Supplier lifecycle and governance frameworks * Risk tiering and compliance management * Proven experience in **procure-to-pay, expense governance, and financial controls** * Hands-on experience with **analytics, dashboards, and data-driven decision making** **Preferred Qualifications** ---------------------------- * Experience with **AI/ML-driven tools for vendor analytics, risk monitoring, and financial controls** * Exposure to **Vendor Management Systems (VMS), SRM platforms, or ERP ecosystems** * Experience in **large-scale vendor ecosystems (telecom / enterprise environment)** * Familiarity with **data privacy, cybersecurity, and regulatory compliance frameworks** **Key Skills** -------------- * Supplier Analytics & Spend Intelligence * Vendor Risk Tiering & Compliance Frameworks * AI & Automation in Vendor Governance * Procure-to-Pay (P2P) Transformation * Cost Optimization & Commercial Strategy * Vendor Performance Management **Success Measures** -------------------- * Measurable **reduction in vendor spend and leakage through transformation initiatives** * Improved **supplier risk visibility and compliance adherence** * Increased **automation coverage across P2P, analytics, and governance processes** * Enhanced **invoice accuracy, payment efficiency, and financial control maturity** * Stronger **alignment between vendor costs, revenue outcomes, and product profitability** **Location** ------------ Gurgaon, India **Weekly Hours:** 40 **Time Type:** Regular **Location:** Gurgaon, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.