Senior Specialist Compliance Governance & AI Revenue Assurance Billing Controls Audit & Risk Management Financial Controls

**R-116669 – Sr Associate Sales Support** **Senior Associate – Compliance, Billing Governance & Revenue Assurance** **Role Overview** We are looking for a detail-oriented and analytically strong professional to support **compliance governance, billing assurance, and revenue assurance operations** across telecom products and enterprise services. This role focuses on ensuring **accurate, timely, and compliant billing** by aligning vendor/OEM contract inputs, commercial terms, product attributes, billing triggers, regulatory requirements, and internal control frameworks. The individual will leverage **workflow tools, analytics, automation-enabled controls, and system-driven insights** to proactively manage compliance risks, billing gaps, revenue leakage, audit findings, and exceptions. **Key Responsibilities** **Compliance Governance & Controls** * Support end-to-end compliance monitoring, control execution, governance reviews, and issue resolution. * Ensure adherence to internal policies, regulatory requirements, contractual obligations, and operational controls. * Drive timely closure of compliance observations, audit actions, policy exceptions, and control gaps. **Contract-to-Billing Alignment** * Review **orders, contracts (vendor/OEM), commercial terms, and product attributes**. * Validate billing conditions including start dates, rate plans, charge attributes, and account structures. * Ensure compliance requirements are accurately reflected in billing setup and invoicing processes. * Support alignment between contractual commitments, governance standards, and billing outcomes. **Revenue Assurance & Invoice Validation** * Execute billing quality checks and support **revenue assurance controls**. * Analyze billing exceptions, invoice discrepancies, under/over-billing, disputes, and compliance deviations. * Identify and mitigate **revenue leakage risks, compliance gaps, and control weaknesses**. * Support remediation of billing and compliance issues. **Audit Readiness & Risk Management** * Support internal and external audits through documentation, evidence collection, and control validation. * Monitor adherence to financial controls, governance requirements, and compliance standards. * Track audit findings, corrective actions, and remediation plans through closure. * Support risk assessments and continuous control improvement activities. **Analytics, Automation & Insights** * Leverage **automation tools, anomaly detection, dashboards, and analytics outputs**. * Improve compliance visibility, invoice accuracy, exception prioritization, and governance reporting. * Support adoption of AI-driven insights for proactive compliance monitoring and risk detection. * Strengthen compliance controls through automation and analytics. **Stakeholder & Vendor Coordination** * Collaborate with **Sales Support, Billing, Finance, Product, Operations, Technology, Compliance, Audit, and vendors/OEMs**. * Drive resolution of billing gaps, compliance concerns, audit findings, and assurance issues. * Ensure effective communication across upstream and downstream teams. **Governance, Compliance & Reporting** * Maintain trackers, dashboards, and documentation for leadership visibility. * Ensure adherence to **process controls, audit readiness, and compliance standards**. * Support reporting on compliance performance, billing accuracy, leakage risks, and exception trends. **Required Qualifications** * 8+ years of experience in **telecom billing operations, compliance governance, revenue assurance, audit support, risk management, or billing controls**. * Strong understanding of: * Billing lifecycle and triggers * Invoice validation and dispute management * Vendor/OEM contract inputs and commercial terms * Revenue assurance concepts and leakage prevention * Compliance controls, governance, and audit readiness * Experience with **workflow tools, dashboards, and reporting platforms**. * Strong analytical, problem-solving, and stakeholder management skills. **Preferred Qualifications** * Experience with **AI/automation-enabled compliance controls and analytics tools**. * Exposure to enterprise telecom products and services. * Familiarity with **compliance, audit, governance, financial controls, and risk management frameworks**. * Experience supporting global billing and compliance operations. **Key Skills** * Compliance Governance & Controls * Billing Governance & Operations * Revenue Assurance & Leakage Control * Contract-to-Billing Alignment * Invoice Validation & Exception Management * Audit Readiness & Risk Management * Analytics & Automation Tools * Compliance Monitoring & Reporting * Stakeholder & Vendor Management **Impact Measures** * Improved **billing accuracy and compliance adherence**. * Reduction in **billing gaps, disputes, control failures, and revenue leakage risks**. * Enhanced visibility through **dashboards, analytics, and governance reporting**. * Increased **automation coverage across compliance controls and billing validation activities**. * Stronger **audit readiness, governance discipline, and compliance maturity**. **Weekly Hours:** 40 **Time Type:** Regular **Location:** Gurgaon, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.