Senior Specialist Customer Acquisition - API
concentrix srev singapore
📍 sgp singapore - 80 pasir panjang road 15-83/84 mapletree business city #2 singapore🕐 2mo ago🔗 workday
Job Description
Job Title:
Sr. Specialist, Customer Acquisition - API (Korean Speaker)
Job Description
Own inbound pipeline for high-value API opportunities ($25K+), leading deals end-to-end from qualification through close in a consumption-based model.
Lead negotiations and manage complex sales cycles, including procurement, security reviews, and stakeholder alignment.
**Key Responsibilities**
* Drive high conversion rates on inbound demand by balancing technical credibility with strong commercial acumen.
* Maintain rigorous pipeline management, forecasting accuracy, and CRM discipline.
* Ensure disciplined qualification and prioritization of opportunities using data signals, usage insights, and account intelligence to improve pipeline quality and funnel efficiency.
* Operate as a senior consultative seller, engaging both business and technical stakeholders to shape AI adoption strategies.
* Drive sophisticated discovery across business goals, technical requirements, and expected usage patterns to identify high-value LLM use cases.
* Translate customer needs into scalable consumption models, guiding customers on pricing, cost management, and long-term value realization.
* Build and present tailored solution proposals that integrate technical architecture, commercial structure, and expected outcomes.
* Act as a trusted advisor to customers, influencing early-stage thinking on how AI/LLMs can transform their products or operations.
* Shape customer buying strategy by connecting business outcomes with technical feasibility and platform capabilities.
* Partner deeply with Sales Engineers to navigate complex technical evaluations, ensuring alignment between customer requirements and platform capabilities.
* Collaborate cross-functionally with product, engineering, and GTM teams to unblock deals and improve the customer buying journey.
* Use product usage data, engagement signals, and market insights to accelerate deal progression, improve conversion probability, and optimize sales cycle velocity.
* Provide structured market feedback on emerging use cases, pricing sensitivity, and competitive dynamics.
* Continuously refine sales strategies to adapt to evolving AI capabilities, pricing models, and buyer sophistication.
* Act as the commercial bridge between customers and internal technical/product teams, ensuring feedback loops inform both product direction and GTM strategy.
**Qualifications**
* 4+ years of experience in SaaS, API, or technical solution sales, with a strong track record of closing complex deals.
* Proven success closing mid-market to enterprise deals ($25K+), particularly in consumption-based or usage-based models.
* Strong experience selling technically complex products, ideally APIs, developer platforms, or AI/ML solutions.
* Demonstrated ability to run multi-threaded sales cycles involving both business and technical stakeholders.
* Strong commercial acumen, including pricing strategy, deal structuring, and value-based selling.
* Ability to understand and confidently discuss technical concepts such as APIs, integrations, and system architectures.
* Experience working alongside Sales Engineers in complex pre-sales cycles.
* Excellent discovery and consultative selling skills, with the ability to shape customer thinking, not just react to it.
* Strong communication and executive presence, with the ability to engage senior stakeholders.
* Proficiency with Salesforce.com and pipeline management best practices.
* Highly analytical, with the ability to leverage data and signals to prioritize and win deals.
* Comfort operating in a fast-evolving, ambiguous AI landscape.
* Strong ownership mindset with the ability to independently drive outcomes in high-impact scenarios.
Location:
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2
Language Requirements:
Korean (Required)
Time Type:
Full time