Senior Strategic Account Manager

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. About the role ============== Job Summary The Sr. Strategic Account Manager is responsible for managing and growing relationships with key clients across multiple lines of business. This role involves developing long-term account strategies, identifying growth opportunities, and ensuring high levels of client satisfaction. This job profile is intended for specialist professionals that apply advanced knowledge of a job area. Required to manage projects / processes independently with limited supervision. Typically, coaches and reviews the work of lower-level professionals. **Role Purpose** The Partnering Manager will lead the commercial function for rotating equipment services, ensuring profitable growth through strategic contract management, pricing, and customer engagement. This role focuses on delivering value-added service solutions for compressors, turbines, pumps, and other rotating equipment, while maintaining compliance and driving operational excellence. **Key Responsibilities** **Commercial Strategy & Market Development** * Develop and execute commercial strategies tailored to the rotating equipment service market. * Identify opportunities for aftermarket services, upgrades, and long-term service agreements (LTSA). * Monitor industry trends, OEM competition, and customer needs to position the company as a preferred service provider. **Contract & Tender Management** * Lead negotiations for service contracts, maintenance agreements, and major overhauls. * Ensure accurate costing and risk assessment for tenders and proposals. * Manage contract lifecycle, including renewals and variations, ensuring compliance with technical and commercial terms. **Financial Performance** * Drive revenue growth through optimized pricing models for spare parts, field services, and repairs. * Prepare budgets, forecasts, and margin analysis for service projects. * Monitor KPIs such as contract profitability, utilization rates, and cost-to-serve. **Customer & Stakeholder Engagement** * Build strong relationships with key clients in oil & gas, power generation, mining, and industrial sectors. * Act as the escalation point for commercial issues and disputes. * Collaborate with operations, engineering, and supply chain teams to ensure service delivery meets contractual obligations. **Leadership & Team Development** * Lead and mentor the commercial team, including contract managers and pricing analysts. * Promote a culture of safety, compliance, and customer-centricity. * Drive continuous improvement in commercial processes and tools. **Qualifications & Experience** * Bachelor’s degree in business, Engineering, or related field (MBA preferred). * 8–10 years of experience in commercial management within rotating equipment or industrial services. * Strong knowledge of OEM and aftermarket service models. * Proven track record in contract negotiation and managing high-value service agreements. **Skills & Competencies** * Deep understanding of rotating equipment (compressors, turbines, pumps). * Excellent negotiation and stakeholder management skills. * Strong financial and analytical capabilities. * Ability to lead cross-functional teams and manage complex projects. **KPIs & Performance Metrics** * Revenue growth from service contracts and aftermarket sales. * Contract margin and profitability. * Customer satisfaction and retention rates. * Bid success rate and turnaround time. * Compliance with contractual and regulatory requirements. What we offer you ================= Medical Aid Provident Fund Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.   We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.