Senior Subject Matter Expert - Implementations
clearwater analytics
📍 office - edinburgh office - boise office - london united kingdom🕐 1mo ago🔗 workday
Job Description
The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities for value-added services to steady state clients and implement change projects for our clients.
A Subject Matter Expert (SME) works on a variety of client projects in Investment Accounting, General Ledger, Client Reporting and Derivatives & Alternatives asset classes. All client projects are billable via Professional Services fees and based on time & material or fixed fee billing. Typical examples of projects include data integration projects (changes to inbound/outbound feeds to CW), GL rebuild, accounting configuration changes, bespoke reports etc.
SMEs are an integral part of a collaborative division spanning analysts, team leads and program managers. Collaborating with client services, global delivery and R&D teams, they strategize and enhance our product offering, streamline client’s change management experience, and expediate delivery timeframes through scalable processes.
**Responsibilities:**
* Proactively identifies opportunities for value-added professional services with existing steady state clients by working closely with Client Services and Clearwater leadership teams.
* Hands-on expertise in Clearwater's core offering of Accounting, Compliance, Risk, and Performance reports, with a robust repertoire of best practice solutions.
* Expert in requirements analysis and solution design considering both complexity and scale.
* Strategizes with client services, product management and development teams to enhance the client change management experience, optimize delivery timeframes, and establish repeatable, scalable processes.
* Serves as a trusted client advocate and a confident client advisor.
**Required skills:**
* Bachelors/master's in finance/accounting or related field.
* 7+ years of relevant experience in related field.
* CFA or CPA is desirable.
* Proven experience in Client Servicing and/or Onboarding teams in Clearwater.
* Advanced Experience with General Ledger systems and period-end close processes.
* Advanced Knowledge of investment accounting policies and procedures.
* Securities or financial markets experience, especially involving alternative assets.
* Knowledge in at least one specific market/regulatory regime (e.g. NAIC, Local GAAP).
* Knowledge of CW platform data migration processes – inbound/outbound feeds, cost basis file load, load parallels etc.
* Excellent attention to detail and strong documentation skills.
* Outstanding verbal and written communication skills; strong problem-solving abilities.