Senior Techops Engineer

**Key Responsibilities:** * **Systems Administration:** * Manage and support on-premises and cloud-based systems. * Install, configure, and maintain hardware and software, including servers, storage, and networking components. * Ensure the stability, security, and performance of IT infrastructure across multiple platforms. * **Monitoring & Performance Tuning:** * Monitor systems' health, performance, and capacity. * Identify and troubleshoot issues to ensure high availability and optimal performance. * Proactively manage patching and upgrades to minimise disruptions to the business. * **Security Management:** * Implement and maintain security policies and procedures to protect systems and data, as laid out by our SecOps team * Remediate vulnerabilities, ensuring systems are compliant with best practices and relevant regulations. * Liaise with vendors to plan upgrades to managed firewalls, VPNs, and other security tools. * **Backup & Disaster Recovery:** * Manage backup strategies and disaster recovery plans. * Regularly test and refine recovery procedures to ensure data integrity and rapid restoration capabilities. * **Automation & Scripting:** * Develop scripts and automation processes for system administration tasks using PowerShell * **Collaboration & Support:** * Provide support for escalated issues from Internal Team Members and outsourced L1/L2 Provider * Collaborate with developers, network administrators, and other IT staff to optimise and streamline infrastructure. * Document system configurations, processes, and procedures for IT staff and end-users. **Required Skills & Qualifications:** * 5+ years of experience as a Senior Systems Administrator or similar role. * Strong knowledge of Windows systems. * In-depth Knowledge of cloud platforms (AWS, Azure, GCP) and virtualisation technologies (VMware, Hyper-V). * Experience with networking and diagnosing issues relating to (TCP/IP, DNS, DHCP, VLANs, etc.) * Hands-on experience scripting using PowerShell. * Experience with disaster recovery planning and execution. * Knowledge of cybersecurity best practices and security management (firewalls, VPNs, IDS/IPS). * Ability to work in a hybrid environment with strong time management skills. * Excellent problem-solving skills and ability to troubleshoot complex systems issues. * Participate in on-call rota **Preferred Qualifications:** * Microsoft Server and Azure Certifications advantageous. * Experience with containerisation using Docker and Kubernetes * Familiarity with monitoring tools (SCOM, Nagios, Zabbix, Prometheus, Azure Monitor).