Senior Territory Manager

Exempt, **Grade 14** Sales Incentive Program (**SIP**) eligible **GENERAL SCOPE** Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility. **KNOWLEDGE** Good knowledge of the job.  Substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job. **JOB COMPLEXITY** Performs a variety of activities which involve standard procedures.  Gathers and manipulates common data, verifies adequacy and appropriateness; develops charts, diagrams, and standard reports.  In technical or production positions, may also set up and operate standard electronic or mechanical equipment used to develop, produce and/or test products or process data.    **IMPACT** Impact to overall activity limited to immediate functional area. Errors could result in rework, and minor schedule impact. **_Maintain and develop all profitable streets_**, key, and chain accounts by continuously offering key profitabile technologies and products.  Ensure overall customer retention level and territory value meet company standards. **_Increase sales through_** **_penetration of full line of product_** **_and system_** **_solution offering_** (to include parts, warewashing, laundry, kitchen, companion product, housekeeping, facilities maintenance, personal care and new systems sales) to existing customers; recommending profitable product solutions.  Meet account sales penetration goals. **_Increase sales through_** **_new account sales_** **_and penetrate target market_** **_sectors_** by introducing new value added systems by identifying prospects, scheduling sales calls and successfully closing sale; meeting new account sales goals. **_Provide regularly scheduled preventative maintenance_**, manage delivery of product, installation of equipment and emergency service while selling systems benefits to maintain current customer base. Merchandise basic in-service training for warewashing, kitchen ancillaries, room care, laundry and floor care procedures. **_Educate and train customers_** on proper handling of chemicals and care of equipment; reinforce safe use of products at customer accounts. **_Manage outstanding accounts receivable_** and resolve customer concerns and problems.