Server Operations Engineer 2

What You’ll Do * Perform daily operational maintenance and troubleshooting for cloud server and bare-metal environments, escalating issues as needed. * Troubleshoot operating system issues, including reboots and OS-level problems, across cloud and bare-metal environments. * Partner with cloud vendors and internal teams to diagnose and resolve server failures and infrastructure issues. * Participate in on-call rotations, monitoring infrastructure health and responding to operational alerts. * Maintain accurate records in ticketing, asset management, and tracking systems, and submit requests such as RMAs or vendor escalations. * Support cloud fleet operations and day-to-day infrastructure management tasks. * Contribute feedback on tools, platforms, and automation workflows to help the team improve. What We’re Looking For * Bachelor’s degree or diploma in Computer Science, Electrical Engineering, or a related field. * Basic understanding of cloud infrastructure operations and server technologies, with familiarity with Linux systems and basic troubleshooting. * Ability to read and run simple Shell/Bash or Python scripts. * Basic knowledge of networking concepts, including TCP/IP, MAC addressing, subnetting, DNS, and VLANs. * Familiarity with remote server management concepts such as IPMI or virtual console access. * Strong learning agility, an ownership mindset, and the ability to work under pressure in fast-paced environments. * Good written and verbal communication skills in English, and strong teamwork capabilities. * Strong documentation habits and operational discipline. Nice to Have * Understanding of automated OS deployment concepts such as PXE or provisioning pipelines. * Exposure to automation or infrastructure management tools such as Ansible. **Salary Range** $66,120.00 - $104,400.00 USD (Salary) * _Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit._ * _Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors._ **Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:** * Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only * Dental provided through UHC * Nationwide Vision provided by UHC * Flexible Spending Account for Health & Dependent Care * Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) * Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera * Corporate Wellness Program provided by Goomi Group * Employee Assistance Program * Wellness Days 401k Plan * Basic and Supplemental Life Insurance * Short Term & Long Term Disability * Critical Illness, Critical Hospital, and Voluntary Accident Insurance * Tuition Reimbursement (available 6 months after start date, capped) * Paid Time Off (accrued and prorated, maximum of 120 hours annually) * Paid Holidays * Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law