Service Advisor

Dealership: ----------- L0751 Subaru of Troy Subaru of Troy ============== ### NOW HIRING: AUTOMOTIVE SERVICE ADVISORS **Schedule:** Open availability required, including Saturdays You will be part of a busy team and should enjoy helping customers, this is your opportunity. You will also maximize earning potential. This opportunity is to join a high-performing service team focused on customer satisfaction and long-term relationships. You will report to the Service Manager. This is an on-site position in Troy, NY. **What You'll Do** * Promote communication between customers and technicians * Identify vehicle concerns and recommend appropriate services * Prepare accurate estimates for parts, labor, and repairs * You will write and manage repair orders (ROs) from start to finish * You will communicate additional service needs based on inspections * Verify and process warranty and service contract coverage * Keep customers informed on timelines, costs, and service updates **What We're Looking For** * Previous Service Advisor experience * Automotive technician background helpful * 1+ years of experience with vehicle systems and maintenance * Valid driver's license and clean driving record **Compensation** **Estimated annual Compensation: $64,000 – $125,000** (Earnings based on performance, experience, and commission) **Benefits** * Medical, Dental, and Vision coverage * Paid Time Off & Holidays * 401(k) with company participation * Employee Stock Purchase Plan * Paid Life Insurance & Disability coverage * Ongoing training through Lithia Learning Center * Vehicle purchase discounts and wellness programs **Requirements:** High school diploma (or equivalent), 18+ We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.