Service Desk Support Analyst

Service Desk Support Analyst Department : Information Technology Reports To: Director of Infrastructure & Security Location: Norwood, MA. Onsite, with occasional travel to company locations. Structure: Roughly 80 percent Tier 1 end user support and device setup, 20 percent documentation, knowledge base, and support improvement. Salary Range: $55,000 to $70,000 annually, based on experience and demonstrated skill. Position Summary: M.S. Walker is seeking a sharp, curious, and customer focused pr…