Service Engineer Ref
carl zeiss shanghai
📍 shanghai china🕐 1mo ago🔗 workday
Job Description
Main Tasks
Duties and responsibilities include but are not limited to:
* Support high quality after-sales service to satisfy customers 70%
Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
* Provide effective communication to customer and visiting VIP customers 20%
* Handling service quotation, service contract and collect service AR. 10%
* Perform other related duties and responsibilities as assigned
Requirements
Education
* Bachelor degree in science and engineering
Experience
* Relevant working experience in development, technology, production or service of medical instrument field
* 4 years experience in engineering
* 2 years experience in related field is preferred
Other skills Logical thinking
* Good Customer Sense
* Excellent communication skills
* English and Chinese language skills: Proficient in writing and reading, CET-4
* Use of computer software and data processing applications relevant to technical techniques
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