Service - Field Service Engineer – Diagnostic Imaging - Uk Midlands

******Job Description Summary****** =================================== GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world. **Job Description** =================== **Key Responsibilities** * Perform installation, maintenance, and repair of all Xray systems across the Midlands, with flexibility to support wider UK requirements. * Diagnose and resolve complex system-level faults across multi-technology platforms. * Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction. * Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible. * Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service. * Manage tools, spare parts, and travel logistics efficiently. * Complete all required documentation accurately and within deadlines. * Travel approximately 35–40% of the time, with occasional overnight stays. * Attend international training courses as required. * Be flexible to support overtime, short-notice callouts, and weekend shifts Compulsory. (1 in every 4 weekends) **Required Qualifications & Experience** * HNC (or equivalent) in Engineering or a related technical discipline. * Field service experience (medical imaging experience advantageous but not essential – full training provided). * Strong communication and interpersonal skills. * Self-motivated, organised, and able to work independently. * Experience with remote connectivity tools and diagnostics. * Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting. * Full UK driving licence. * Fluent in English. **Desirable Skills** * Experience with additional medical imaging modalities. * Knowledge of DICOM and IT/network troubleshooting. * Familiarity with CRM systems. * Project management experience. **What We’re Looking For** We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles. Successful candidates will be passionate about serving patients, customers, and colleagues, while maintaining a strong focus on delivering the future of healthcare. They will embrace a Lean mindset, seek opportunities to improve processes, and demonstrate entrepreneurial thinking when solving challenges. We value team members who collaborate effectively, support one another, and contribute to a positive working environment where we can win together and enjoy the journey. In addition, we are looking for people who bring flexibility, positive energy, and a general willingness to take on new challenges, adapt to changing priorities, and support the needs of our customers, colleagues, and business. A proactive attitude, strong work ethic, and enthusiasm for continuous learning and development are essential for success in this role. * Technical expertise and a commitment to excellence * A passion to serve patients, customers, and colleagues * Focus on delivering the future of healthcare * A Lean mindset with a drive for continuous improvement * Entrepreneurial thinking and a proactive approach to problem solving * Strong collaboration skills and a team-first attitude * Flexibility, positive energy, and a general willingness to support the wider team and business needs * Adaptability, enthusiasm, and a desire for continuous learning and development **Why Join GE HealthCare?** As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement. ******Additional Information****** ================================== **Relocation Assistance Provided:** No