Servicenow System Administrator

**ServiceNow System Administrator** **Corporate Headquarters** **12575 Uline Drive, Pleasant Prairie, WI 53158** Are you a ServiceNow expert who enjoys optimizing systems and solving technical challenges? Join Uline as a ServiceNow System Administrator and help manage, enhance and support our ServiceNow platform, ensuring reliable and efficient service delivery across our growing North American company. **Careers Packed with Potential.** Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. **Position Responsibilities** * Manage Uline’s ServiceNow platform, including applications, modules and workflows to meet business needs. * Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution. * Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations. * Build custom dashboards and reports to identify trends and support continuous service improvement. **Minimum Requirements** * Bachelor's degree in Computer Science, Information Technology or related field. * ServiceNow Certified System Administrator (CSA) **preferred.** * 2+ years of experience in administering End User Computing (EUC) applications **preferred.** * Strong knowledge of ITIL processes, JavaScript and ServiceNow customization. * Excellent customer service, communication and problem-solving skills. * Uline does not participate in the H1-B lottery. **Benefits** * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. **Employee Perks** * On-site café and first-class fitness center with complimentary personal trainers. * Over four miles of beautifully maintained walking trails. **About Uline** Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-KK2 #CORP (#IN-PPITL3) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore [Uline.jobs](https://www.uline.jobs/#working-here) to learn more!