Services Quality Manager

**Job Description** ------------------- An exciting opportunity has arisen for a “Services Quality Manager (f/m/d)” to join the Rolls-Royce Deutschland Quality team, reporting to the Head of Quality \- Business Aviation Services.   In this role you will play a key part in delivering our quality strategy enabling Business Aviation Services to achieve its goals, enhance its reputation and deliver customer satisfaction.   As part of a small Quality team located in Dahlewitz (D) you will work with the wider global Business Aviation Services team including its external partners to achieve the quality and improvement objectives.  **Key Accountabilities:**  * Manage the customer/service partner relationships regarding quality   * Leading activities to effectively manage non-conformance and protect the business from Quality or Service failures by ensuring effective problem resolution  * Support Right First Time through the coaching and application of error prevention methodologies, reducing the risks from technical, human and organisational factors  * Provide reports, data and insight related to Quality and Safety into the relevant governance reviews  * Identify, support and lead changes to the Management/Operating System to mitigate risks, maximise effectiveness and eliminate waste  * Review compliance/risks using a data driven structured approach to enable effective risk mitigation  * Contribute to internal/external quality assessments (e.g. audits)  * Coach and promote the overall understanding of the relevant law/regulation, customer requirements and business strategy for Quality and Safety within the wider global Business Aviation Services team   **Key Experiences and any Qualifications:**  * Degree in engineering / industrial engineering or quality management  * Comprehensive working experience relevant to Aerospace Quality  * Proven track record of problem solving and continuous improvement methodologies e.g. 8D  * Sound knowledge of the relevant international regulations and standards (e.g. PART 145, AS9110 etc.)  * Strong analytical, presentation, and project management skills  * Excellent interpersonal and communication skills and the ability to influence others  * Auditor training or qualification would be beneficial  * Fluent German and English (written and spoken)  **As part of your application please include a cover letter and any supporting qualifications (under Resume / Cover Letter Section).** Application closing date: 18.08.2026 **Job Category** ---------------- Quality **Posting Date** ---------------- 04 aug. 2026; 00:08