Software Developer 2
policy processing
📍 united states - worcester massachusetts united states🕐 1mo ago🔗 workday
Job Description
**Job Summary:**
Covenir is a BPO partner to insurance carriers — and increasingly, a technology company that happens to serve them. The Platform is how that shows up day to day: modules spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and people handle the judgment. Software Developer II is a mid-level seat on that team, working alongside other developers under the R&D Manager. The Platform — spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox — is this role’s current top priority, though scope shifts to Covenir’s broader development needs as priorities evolve. You’ll apply Covenir’s 80/20 development model to move fast from idea to working module without cutting corners on production quality.
**Job Description:**
**How Covenir’s Values Show Up in This Role**
* _Committed to WOW our Customers:_ You build features knowing Operations, carriers, or teammates will lean on them daily — you test the edge cases, not just the happy path.
* _Great Just Isn’t Good Enough:_ Shipping isn’t the finish line. You look back at your own modules and ask what would make them faster, cleaner, or more resilient.
* _One Team, One Goal:_ You mentor Developer I’s work when asked and pull in senior developers when you’re stuck — you don’t let a blocker sit quietly.
* _Passion for Excellence:_ Your pull requests are ones a senior developer can approve with confidence, not ones that need a rewrite.
**What You’ll Do**
* Design and build production features on The Platform in JavaScript/Node.js, C#, or an equivalent language
* Write and optimize SQL and relational database logic (Azure SQL/AWS DB)
* Use Azure cloud services (Container Apps, Blob Storage, Azure AI/OpenAI services) as part of feature delivery
* Apply AI-assisted development to complete most implementation work, refining and verifying the rest
* Lead small development initiatives or design sessions with guidance from senior developers
* Mentor Software Developer I on platform development practices
* Manage multiple tasks or projects at once and meet deadlines without sacrificing quality
* Follow Agile sprint assignments, focusing on the most critical projects set by the R&D Manager
**Requirements**
* 3+ years of professional software development experience, including production work in JavaScript/Node.js, C#, or an equivalent modern language
* Proficient SQL and relational database design experience (Azure SQL, AWS DB, or equivalent)
* Working knowledge of cloud services such as Azure Container Apps, Blob Storage, or equivalent
* Working knowledge of authentication and access frameworks (Auth0, two-factor authentication, role-based access control)
* Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox
* Proficient understanding of The Platform’s architecture, core modules, AI/API sandbox, and customer-facing portal, along with Covenir’s development standards and coding practices
* Experience with Git/GitHub and CI/CD-based deployment
* Comfortable using AI-assisted development tools as a core part of daily workflow
* Ability to create clear, concise technical and test documentation for platform modules
* Experience mentoring or supporting less experienced developers is a plus
* Completes Software Developer I onboarding requirements and SOC compliance/data-security training, and passes Covenir’s internal development standards review
* Bachelor’s degree in computer science or a related field, or equivalent professional experience
* Performs other duties as assigned by the R&D Manager in support of Covenir’s broader business needs
**What an A Player Looks Like**
* Ships without babysitting. A players take a feature from idea to production with minimal handholding, checking in at the right moments instead of every step.
* AI-fluent, not AI-dependent. A players move fast with AI-assisted tools but still know why the code works and can defend it in review.
* Mentors without being asked twice. When Developer I gets stuck, A players jump in — not because it’s assigned, but because that’s how the team gets better.
* Comfortable with ambiguity. Requirements aren’t always fully defined. A players ask the right clarifying questions and move, rather than waiting for a perfect spec.
* Owns the production quality bar. A players test edge cases, think about what breaks under load, and don’t treat “it works on my machine” as done.
* Speaks up early. If a design or deadline doesn’t make sense, A players raise it constructively and early, not after the sprint has failed.
**Is This Role For You?**
Strong fit
* 3+ years of hands-on development experience,
* comfortable owning a feature end to end
* Proficient with JavaScript/Node.js, C#, or an
* equivalent language, and SQL/relational databases
* Enjoys mentoring more junior developers without
* needing to be asked
* Comfortable with AI-assisted development tools and
* confident explaining the resulting code
Skip this role if
* You want fully scoped tickets with no ambiguity or ownership • You’re not interested in mentoring or supporting Developer I
* You’re uncomfortable with priorities shifting mid-sprint
* You’d rather avoid AI-assisted tools than integrate them into your workflow
**Worker Type:**
Regular
**Number of Openings Available:**
1