Software Developer - Coupa
jade global software pvt
📍 pune maharashtra india🕐 3mo ago🔗 workday
Job Description
Software Developer - Coupa1
**Job Description:**
We are looking for a Software Developer with experience in the **Coupa platform** to support ongoing **production support activities and system enhancements**. The role involves working closely with business stakeholders, end users, and cross-functional teams to ensure the stability, performance, and continuous improvement of the Coupa environment.
**Key Responsibilities:**
* Provide **production support** for the Coupa platform, including incident resolution, troubleshooting, and root cause analysis.
* Work closely with **business users and stakeholders** to understand issues, gather requirements, and implement appropriate solutions.
* Develop and implement **enhancements, configurations, and customizations** within Coupa to support evolving business needs.
* Monitor system performance and ensure **timely resolution of tickets, defects, and user requests**.
* Collaborate with integration teams to support and maintain **Coupa integrations with other enterprise systems**.
* Participate in **testing, deployment, and release management** activities for new features and enhancements.
* Maintain **documentation, knowledge articles, and process guidelines** for support and development activities.
* Ensure adherence to **best practices, security standards, and governance processes**.
**Required Skills and Experience:**
* Hands-on experience working with the **Coupa platform**, including configuration and support.
* Strong experience in **production support, issue analysis, and system troubleshooting**.
* Ability to work closely with **business teams and end users** to translate requirements into solutions.
* Experience working in **support and enhancement projects** in an enterprise environment.
* Good understanding of **procurement, invoicing, and financial workflows** within Coupa.
**Preferred Skills:**
* **Knowledge or experience with Zip** (procurement intake and orchestration platform) will be an added advantage.
* Experience working with **integrations, APIs, or middleware platforms** is a plus.
* Strong communication and stakeholder management skills.