Software Developer I
policy processing
📍 united states - worcester massachusetts united states🕐 1mo ago🔗 workday
Job Description
**Job Summary:**
Covenir is a BPO partner to insurance carriers — and increasingly, a technology company that happens to serve them. The Platform is how that shows up day to day: modules spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and people handle the judgment. Software Developer I (Analyst) is an entry-level, hybrid seat on that team — combining foundational development work with the data and reporting responsibilities of an analyst. It’s designed as a growth path: the skills you build here lead toward either Software Developer II or Data Analyst, and the R&D Manager will route your work across both as business needs evolve.
**Job Description:**
**How Covenir’s Values Show Up in This Role**
* _Committed to WOW our Customers:_ Even small fixes and reports reach real people — Operations, carriers, teammates. You check your work like it’s going to someone who’s counting on it.
* _Great Just Isn’t Good Enough:_ You don’t stop at “it runs.” You look at what you shipped and ask if there’s a cleaner, faster, or more AI-assisted way you could have done it.
* _One Team, One Goal:_ You ask for help early and offer it just as fast — senior developers and the Data Analyst are your teammates, not just people to escalate to.
* _Passion for Excellence:_ You take pride in work that’s genuinely yours, even at entry level — clean code, clear reports, and documentation someone else could actually follow.
**What You’ll Do**
* Build and fix small-to-medium features on The Platform in JavaScript/Node.js, C#, or an equivalent language, with guidance from senior developers
* Write SQL queries for data extraction, basic reporting, and troubleshooting
* Support basic reporting and data requests, bridging the gap between the Data Analyst and Software Developer II roles
* Use Git/GitHub for version control on assigned work
* Apply AI-assisted development and analysis tools as part of Covenir’s 80/20 model — AI drafts, you refine and verify
* Document your work clearly enough that a senior developer can review it without a walkthrough
* Follow Agile sprint assignments, focusing on the most critical projects as set by the R&D Manager
**Requirements**
* 0–2 years of software development experience, or equivalent coursework/project experience, with JavaScript/Node.js, C#, or a similar modern language
* Basic working knowledge of SQL for data extraction and reporting
* Working knowledge of Azure cloud services (Container Apps, Blob Storage) as used on The Platform
* Basic familiarity with Git/GitHub or another version control system
* Basic understanding of authentication and access frameworks (Auth0, two-factor authentication, role-based access control)
* Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox
* Fundamental knowledge of The Platform’s architecture, its core modules, and the AI/API sandbox, or a fast willingness to learn them during onboarding
* Comfort using AI-assisted development or analysis tools, or willingness to learn quickly
* Ability to create clear, concise documentation of assigned work, with review from senior team members
* Completes structured onboarding across Platform modules, plus data security and confidentiality training for handling customer data
* Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
* Performs other duties as assigned by the R&D Manager in support of Covenir’s broader business needs
**What an A Player Looks Like**
* Coachable by default. A players take feedback from senior developers without getting defensive, and you can see the change in their next pull request.
* Comfortable saying “I don’t know yet”. Entry-level doesn’t mean guessing. A players escalate to senior developers or the Data Analyst instead of quietly shipping something they’re not sure about.
* Curious across both disciplines. This role bridges development and analysis. A players lean into both, instead of quietly avoiding the half they like less.
* Reliable on the basics. Clean commits, clear status updates, work that shows up on time. The fundamentals matter more here than heroics.
* Growing on purpose. A players treat this as a launchpad, actively building toward Developer II or Data Analyst rather than coasting at entry level.
**Is This Role for You?**
Strong fit
* New to professional development, with foundational
* knowledge of JavaScript/Node.js, C#, or SQL
* Genuinely wants to grow into Software Developer II or
* Data Analyst, not just “a coding job”
* Comfortable asking questions and taking direction
* from senior developers
* Interested in both hands-on development and
* data/reporting work
Skip this role if
* You want to work fully independently with no oversight
* You’re only interested in development and have no interest in data or reporting work
* You’re not open to feedback or code review
* You need a narrowly defined, single-lane role rather than a hybrid one
**Worker Type:**
Regular
**Number of Openings Available:**
1