Solution Architect

_**\*\***_ _**Please note: This role is currently being advertised for talent pipelining purposes only and does not represent an active vacancy currently. Candidates may be contacted when suitable opportunities become available**_**.** _**\*\***_ **Job Description** **Solution Architecture & Delivery**  ------------------------------------- * Lead the design of Salesforce and MuleSoft solutions within assigned client engagements  * Translate business requirements into clear, fit‑for‑purpose technical solutions  * Define integration patterns, data flows, and non‑functional requirements in line with established standards  * Provide architectural guidance to delivery teams throughout the project lifecycle  * Review and assure solution designs to ensure quality, scalability, and alignment with best practices  * Act as an escalation point for complex technical and architectural issues within delivery engagements  **Client Engagement**  ---------------------- * Work collaboratively with clients to understand business processes, challenges, and technology landscapes  * Facilitate architecture and solution design workshops  * Provide trusted advisory support on platform capabilities, design trade‑offs, and future roadmap considerations  * Build and maintain strong working relationships with client stakeholders  **Business Development & Growth**  ---------------------------------- * Support pre‑sales activities including solution design, effort estimation, and proposal development  * Contribute to RFPs, SOWs, and change requests  * Identify opportunities to extend or enhance client engagements through additional services or solution optimisation ​  **Leadership & Capability**  ---------------------------- * Provide technical leadership and mentoring to consultants and developers without formal line management responsibility  * Apply ERM architecture standards, patterns, and delivery assets consistently across engagements  * Support capability development within Salesforce and MuleSoft delivery teams  * Promote a culture of collaboration, quality, and continuous improvement within project teams  ​ **Governance, Risk & Compliance**  ---------------------------------- * Identify and manage technical and delivery risks within client engagements  * Ensure solutions comply with ERM policies, information security requirements, and client standards  * Adhere to WH&S policies and safe work practices  * Escalate risks, issues, or incidents in a timely manner  Skills ====== Knowledge & Experience  ----------------------- * Demonstrated experience designing and delivering Salesforce solutions in enterprise or government environments  * Demonstrated experience designing and implementing integrations using MuleSoft, including API‑led and event‑driven architectures  * Strong understanding of enterprise integration patterns, data modelling, security, and non‑functional requirements  * Proven ability to translate business requirements into practical, scalable technical solutions  * Strong verbal and written communication skills, with the ability to engage both technical and non‑technical stakeholders  * Experience working in a consulting or professional services environment  * Strong problem‑solving skills, with the ability to manage complexity and ambiguity  * Ability to manage competing priorities across multiple client engagements  * Experience providing technical leadership, mentoring, or architectural guidance within delivery teams  * Familiarity with delivery governance, design assurance, and architectural standards  Selection Criteria  =================== **Essential**  -------------- * Proven Salesforce solution architecture experience  * Proven MuleSoft integration design experience  * Experience acting as the primary solution architect on complex delivery engagements  * Strong stakeholder engagement and communication capability  * Consulting or professional services experience  **Desirable**  -------------- * Salesforce certifications (e.g. Application Architect, System Architect, or equivalent)  * MuleSoft certifications (e.g. MuleSoft Certified Developer or Architect)  * Experience working within large, integrated enterprise landscapes (e.g. ERP, data platforms, legacy systems)  * Experience contributing to pre‑sales activities, including solution design, estimates, RFPs, or SOWs  * Experience contributing to or applying architecture standards and design patterns  * Experience mentoring or coaching consultants and developers.