Solutions Architect - Presales

**It's fun to work in a company where people truly BELIEVE in what they're doing!** Job Description:  **Role Summary** We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities. **Key Responsibilities** **Solution Design & Consulting** * Understand customer business requirements and translate them into collaboration and communication solutions. * Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies. * Develop solution architectures, BOMs, sizing documents, and technical proposals. * Ensure interoperability with: * Microsoft Teams * Zoom * Cisco Webex * Google Meet * SIP/H.323 environments * Support large enterprise, government, education, healthcare, and BFSI customers. **Customer Engagement** * Conduct customer discovery workshops and requirement-gathering sessions. * Deliver technical presentations, product demonstrations, and executive briefings. * Conduct Proof of Concepts (PoCs) and solution validation activities. * Act as a trusted advisor for workplace transformation and collaboration modernization initiatives. **Proposal & Bid Management** * Respond to RFPs, RFIs, RFQs, and tenders. * Prepare technical compliance documents and solution write-ups. * Create network diagrams, architecture drawings, and implementation approaches. * Work closely with OEMs, Partners and internal sales teams to develop winning proposals. **Technical Expertise** * Design solutions involving: * HP Poly Studio Series * Poly X Series * Poly G7500 * Poly CCX Phones * Poly Headsets * PeopleLink Video Conferencing Platforms * Interactive Flat Panels * Digital Signage * AV Integration Solutions * Provide guidance on network readiness, bandwidth planning, security, and QoS requirements. * Troubleshoot interoperability and integration challenges in multi-vendor environments. **Partner & OEM Coordination** * Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners. * Maintain product certifications and technical accreditations. * Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies. **Required Skills** **Technical Skills** * Unified Communications & Collaboration (UCC) * Video Conferencing Technologies * AV & Meeting Room Design * SIP, H.323 Protocols * Microsoft Teams Rooms * Zoom Rooms * Network Fundamentals (LAN/WAN, QoS, VLANs) * Audio DSP & AV Signal Flow * Cloud Collaboration Platforms * Solution Architecture & Sizing * RFP/RFI Response Management **Soft Skills** * Excellent Presentation Skills * Customer-Facing Communication * Business Requirement Analysis * Stakeholder Management * Technical Writing * Negotiation & Influencing Skills * Consultative Selling Approach **Preferred Certifications** * HP Poly Certifications * Microsoft Teams Rooms Certification * Zoom Technical Sales Certification * CTS / CTS-D (AVIXA) * PMP (Preferred) * ITIL Foundation * Network Certifications (CCNA preferred)