Solutions Consultant - Estimate
higharc
📍 Remote🌐 Remote🕐 8d ago🔗 himalayas
Job Description
### About Us
[Higharc](https://himalayas.app/companies/higharc) is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.
[Higharc](https://himalayas.app/companies/higharc) is seeking an accomplished Solutions Consultant to lead adoption of our Estimate module for new and existing customers. You'll sit within our post-sales organization, working directly with builders to turn a complex estimating workflow into a fast, confident habit.
### What You'll Do
The best SCs on this team translate an estimator's real-world process into something that works inside [Higharc](https://himalayas.app/companies/higharc), then stick with the customer until it sticks. You'll be the person a customer's estimating team calls when something breaks, when they want to push back on a workflow, or when they're ready to go all in.
This role is built for someone who wants deep ownership of a single module and the customers who depend on it, not a generalist onboarding motion.
### Expect to:
* Lead discovery and onboarding for the Estimate Module, mapping how each customer's estimating and purchasing teams actually work today
* Train customers directly, including presenting to their leadership, and drive early, durable adoption
* Own multiple customer relationships at once, running calls and troubleshooting sessions across several accounts in a single day
* Troubleshoot issues in real time and know when to solve it yourself versus route it to Product or Engineering
* File clear, well-documented feature requests and bugs based on what you're seeing across customers
* Run UAT testing on new Estimate functionality before it reaches customers
* Deliver regular account updates that give internal teams a real read on adoption health
* Bring structured, strategic feedback back to Product — you're one of the best-informed voices on how Estimate is actually used
### About You
You've spent real time in the weeds of estimating: you know what a takeoff looks like, where purchasing and estimating data disagree, and why builders get nervous about switching systems. You're equally comfortable running a hands-on training session and standing in front of a customer's leadership team explaining why a change is worth the disruption. You're organized enough to keep several customers moving at once without dropping a thread.
### You have:
* 5+ years in estimating or purchasing, ideally in home building, though strong estimating experience elsewhere is fine
* ### Expert-level Excel skills
* Experience leading training, implementation, or onboarding for a technical or specialized audience
* Strong project management instincts — you can organize internal and external teams around a plan and keep it moving
* Confidence presenting to customer leadership, not just day-to-day users
* Sharp problem-solving instincts and a genuine attention to detail
* A friendly, patient communication style that holds up across multiple customers and multiple modules of complexity in the same week
### Working at [Higharc](https://himalayas.app/companies/higharc)
[Higharc](https://himalayas.app/companies/higharc) has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. [Higharc](https://himalayas.app/companies/higharc) offers competitive salaries with significant equity, in a fast-growing, well-funded company.
Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with flexible PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.
_**Please note:** we are seeing an uptick of fraudulent recruiting activity claiming to be associated with [Higharc](https://himalayas.app/companies/higharc). All communication and outreach from our in-house team will come from an @higharc.com email address._
Originally posted on [Himalayas](https://himalayas.app)