Specialist Billing Intelligence & AI Revenue Assurance Vendor Coordination Telecom Billing Multi-Country Billing
at&t communication india private
📍 Remote🌐 Remote🕐 1mo ago🔗 workday
Job Description
**Specialist – Tech Vendor Management**
**AI-enabled Revenue Assurance & Billing Intelligence**
**Role Overview**
We are seeking a detail-oriented and execution-focused **Specialist – Tech Vendor Management** to support **supplier compliance, vendor lifecycle management, deal setup in V360, and multi-country billing enablement** across telecom and enterprise services.
This role is critical in ensuring **accurate billing readiness, vendor alignment, and revenue assurance outcomes** by leveraging **AI-driven tools, analytics, and workflow-based controls**. The candidate will operate at the intersection of **vendor management, billing operations, and revenue assurance**, ensuring seamless translation from deal setup to automated billing and revenue realization.
**Key Responsibilities**
**1\. Vendor Management & Supplier Governance**
* Support **vendor onboarding, front desk coordination, and vendor lifecycle management**
* Ensure alignment of vendor deliverables with **billing, contract, and operational requirements**
* Track vendor performance, compliance adherence, and issue resolution
**2\. Deal Setup & Billing Readiness (V360)**
* Manage **deal setup and configuration in V360**, ensuring accuracy and completeness
* Validate key inputs including:
* Product structures
* Pricing and commercial terms
* Billing triggers and account hierarchies
* Enable seamless **deal-to-billing transition for automated invoicing**
**3\. Multi-Country Billing Enablement**
* Support **billing setup across multiple geographies**, including:
* Multi-currency handling
* Tax and regulatory considerations
* Regional billing requirements
* Ensure correct mapping of vendor inputs to **country-specific billing systems and outputs**
**4\. Revenue Assurance & Billing Intelligence**
* Execute **billing validation, reconciliation, and exception tracking**
* Identify **revenue leakage, billing gaps, and discrepancies**
* Support resolution through structured **root cause analysis and corrective actions**
**5\. AI-driven Controls & Analytics**
* Leverage **AI-enabled tools for anomaly detection, exception prioritization, and billing insights**
* Support automation of:
* Billing validation checks
* Exception handling workflows
* Revenue assurance monitoring
* Use dashboards and analytics to improve **visibility into billing accuracy and risks**
**6\. Compliance Framework & Governance**
* Ensure adherence to **supplier compliance standards, contract terms, and billing policies**
* Maintain documentation for:
* Audit readiness
* Control tracking
* Governance reviews
* Support compliance monitoring and issue escalation
**7\. Stakeholder Coordination**
* Partner with **Sales Support, Vendor Management, Billing, Finance, Product, and Technology teams**
* Coordinate with vendors/OEMs to resolve **billing setup issues, compliance gaps, and exceptions**
* Provide structured updates on **billing readiness, risks, and issue closure**
**Required Qualifications**
* 10–12 years of experience in **vendor management, billing operations, revenue assurance, or telecom operations**
* Strong understanding of:
* Billing lifecycle and revenue assurance processes
* Vendor contracts and commercial constructs
* Multi-country billing environments
* Experience working with **workflow tools, billing systems, or platforms like V360 (or similar)**
* Strong analytical, coordination, and problem-solving skills
**Preferred Qualifications**
* Exposure to **AI/automation tools for billing validation, anomaly detection, and analytics**
* Experience in **telecom / enterprise services environments**
* Familiarity with **OSS/BSS, billing platforms, or revenue assurance tools**
* Understanding of **compliance, audit, and governance frameworks**
**Key Skills**
* Vendor Management & Supplier Coordination
* Deal Setup & Billing Configuration (V360 or similar)
* Multi-country Billing & Commercial Understanding
* Revenue Assurance & Exception Management
* AI-driven Analytics & Billing Intelligence
* Compliance & Governance
**Success Measures**
* Improved **billing readiness and automation success rate from deal setup stage**
* Reduction in **billing errors, leakage, and exception volumes**
* Increased adoption of **AI-led controls and analytics in billing workflows**
* Stronger **supplier compliance, documentation discipline, and audit readiness**
* Faster turnaround on **issue identification, prioritization, and resolution**
**Location**
Gurgaon, India
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Gurgaon, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.