Specialist - Presales Redhat

**It's fun to work in a company where people truly BELIEVE in what they're doing!** Job Description:  Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart   **Job Summary** We are looking for a **Red Hat Pre-Sales Engineer / Product Technical Specialist** to support our distribution business across the Red Hat portfolio, with strong emphasis on **Red Hat OpenShift and OpenShift Virtualization**. The role involves close engagement with **partners and customers**, technical pre-sales support, solution positioning, enablement, and participation in partner/customer-focused initiatives.   **Key Responsibilities** **Pre-Sales & Technical Support** * Provide **technical pre-sales support** for the Red Hat portfolio, including **OpenShift, OpenShift Virtualization, RHEL, and related technologies**. * Work closely with sales teams to **understand customer requirements** and map them to Red Hat solutions. * Deliver **technical presentations, demos, and solution walkthroughs** to partners and customers. * Assist partners in **solution design, sizing, and architecture discussions**.   **Partner & Customer Engagement** * Participate in **Distribution Managed Partner Round Tables**, **Partner Round Tables**, and **Customer Round Tables**. * Act as a technical point of contact for **partner queries, POCs, and technical validations**. * Support partners during **customer meetings**, workshops, and proposal discussions.   **Training & Enablement** * Conduct **partner enablement sessions**, technical trainings, and onboarding programs on Red Hat technologies. * Help onboard new partners by explaining **Red Hat offerings, use cases, and best practices**. * Create and maintain **basic technical documentation, presentations, and demo materials**.   **Internal Collaboration** * Work closely with Red Hat vendor teams, internal sales, and technical stakeholders. * Stay updated with **new Red Hat releases, features, and positioning**. * Provide feedback from partners and customers to internal teams for continuous improvement.   **Required Skills & Qualifications** * 1–3 years of experience in **Pre-Sales, Technical Support, or Product Specialist roles**. * Good working knowledge of: * **Red Hat OpenShift** * **OpenShift Virtualization** * Linux fundamentals (RHEL preferred) * Containers, Kubernetes basics, and virtualization concepts * Strong **presentation and communication skills**. * Ability to explain technical concepts to **non-technical audiences**. * Willingness to travel locally for partner and customer engagements   **Good to Have** * Exposure to **Red Hat certifications** (RHCSA / OpenShift-related certifications). * Experience working in a **Distributor, System Integrator, or Partner ecosystem**. * Hands-on exposure to **POCs, demos, or lab environments**.