Store Manager - Brand & Services - New Nike London Flagship

**Head Coach – Brand & Services – Nike London Flagship** **Start Date : October 2026** Do you know, what we are missing to create the best retail team on the globe? Someone like **YOU**!  In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", As a **Head Coach – Brand & Services** you are:  * Lead and develop the in-house Retail Brand & Services team, setting the standard for consumer experience delivery within the London Global Flagship. * Drive the strategy, planning and execution of flagship consumer experiences across Running, Football, Fitness and Lifestyle. * Partner with Global, EMEA and Territory teams to establish the London Global Flagship as Nike’s destination for sport, community and innovation. * Own the end-to-end consumer journey, connecting product storytelling, services, digital experiences and community engagement. * Deliver impactful seasonal campaigns while building a year-round flagship experience that brings Nike’s Sporting Worlds to life. * Develop future-facing services, experiences and operating models that elevate consumer expectations and retail excellence. * Lead the execution roadmap for the 2026 London Global Flagship opening, ensuring every touchpoint reflects Nike’s premium brand standards. * Collaborate with Brand Marketing to connect flagship experiences with key sporting, cultural and community moments across London. * Establish performance metrics and insights frameworks to measure consumer engagement, service adoption, commercial impact and team effectiveness. **What you get:**  * Attractive salary that evolves with the market and experience  * Opportunity on receiving monthly bonus payments   * Attractive online and in-store employee discounts  * Attractive Benefits Package, Pension & Share scheme  * Exciting development and career opportunities  * Regular training on leadership, sales and products  * A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)  * Staff dress to represent NIKE and foster our team spirit  * Access to sports activities  * Opportunities to participate in unique NIKE moments  **What you bring**:  * Proven leader with experience coaching and developing high-performing teams, driving accountability and operational excellence. * Strong retail marketing expertise across in-store experiences, consumer journeys and service-led environments; digital marketing experience is a plus. * Deep understanding of the sporting goods retail landscape and the evolving needs of London’s flagship consumer. * Commercially minded, with a track record of delivering experiences that drive engagement, brand affinity, conversion and business performance. * Experience creating marketing initiatives that increase traffic, participation and repeat consumer engagement across multiple channels. * Strong understanding of Gen Z and young consumers, with insights into how sport, culture and community influence their relationship with Nike. Watch this [video](https://www.youtube.com/watch?v=vAdNWC-6JkM) to find out about the atmosphere in our stores and learn more about our [store traditions](https://www.youtube.com/watch?v=ZFndEJBl7Gc).  Did we arouse your interest and do you want to support us on our mission **“To bring inspiration and innovation to every athlete in the world.”**? Apply now, easy way online. We are waiting for you!