Store Operations Manager

**Profile:** The Store Operations Manager ensures the excellence and consistency of all operational processes that support the client experience and the daily activities of the store. This role plays a central function in ensuring the efficiency, structure, and compliance of boutique operations. The ideal candidate brings significant experience in luxury retail operations, a structured and solutions-oriented mindset and a demonstrated ability to manage complex operations with precision and a strong sense of responsibility. **Role Responsibilities:** * Coordinate all operational activities within the store, including logistics, stock management, cash operations, and administrative procedures. * Supervise inventory flow with efficiency, ensuring product availability, accurate reporting, and alignment with seasonal launches and collection changes. * Implement and monitor loss prevention activities, ensuring stock accuracy and minimizing inventory discrepancies. * Ensure the seamless execution of daily operations, acting as a key point of contact between store functions and corporate departments. * Manage all fiscal and regulatory compliance activities, ensuring adherence to company policies and local requirements. * Ensure accurate cash handling procedures, including daily reconciliation, banking, and monitoring of discrepancies. * Establish preventive maintenance routines for equipment, IT systems, and boutique facilities to reduce downtime and operational risks. * Guarantee the accuracy and integrity of data across POS and ERP systems, supporting both sales analysis and financial reporting. * Oversee the proper maintenance of the physical boutique environment in collaboration with external vendors and internal departments. * Provide ongoing support to the Store Manager and Sales Team by maintaining the boutique’s operational infrastructure at the highest standard. * Play a leading role in planning and executing periodic inventories, stocktakes, and boutique reconfigurations. * Monitor operational costs and drive continuous efficiency improvements. * Support the implementation of new tools, technologies, and operational processes introduced by the corporate office. * Lead and manage the Stock Assistant team, ensuring clear task distribution, training on operational procedures, and high performance in stockroom management. **Qualifications:** * At least 5 years of experience in retail operations, preferably within the luxury fashion or lifestyle sector. * Deep understanding of store procedures, compliance requirements, stockroom organization, and ERP/POS systems. * Exceptional organizational and analytical skills, with a high level of precision and discretion. * Fluent in Italian and English. * Collaborative and solution-oriented, with excellent interpersonal communication skills. * Ability to manage multiple priorities while upholding the standards and values of the brand. _**Dettagli retributivi e contrattuali**_ _Per la posizione è prevista una retribuzione annua lorda pari a € 50.000, in relazione al livello di inquadramento definito dal CCNL Commercio e Terziario. La RAL comprende gli elementi fissi previsti dal contratto collettivo.  Sono inoltre previsti buoni pasto e un sistema di welfare aziendale._ _Il valore definito rappresenta il punto di partenza del ruolo e si colloca all’interno di un percorso che accompagna nel tempo la crescita professionale, sostenendo continuità, sviluppo e consolidamento dell’esperienza in azienda._