Story Land - Food & Beverage Sales Associate

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: _Bringing Families Closer Together by Creating Memories Worth Repeating®_. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.  This position offers the ability to work in either Retail gift shops, Rentals, Food & Beverage locations or a scheduled combination of all the above. This position is responsible for a wide variety of revenue-generating functions, from greeting guests, helping ticket and stock merchandise, assisting guests with purchases by providing product information, conducting Point of Sale transactions, taking and preparing food and beverage orders, and delighting the customer with exceptional experience. **We are currently looking for a:** Story Land - Food & Beverage Sales Associate (Seasonal) **Roles & Responsibilities:** **Role & Responsibilities:**  * Greet guests in a fun and inviting manner!  * Smile and communicate with coworkers and guests  * Assist guests by quickly and politely answering their questions regarding retail or food products  * Maintain a general knowledge of the items to assist guests with questions regarding products  * Suggestive sell items to guests  * Restock merchandise as needed  * Conduct POS transactions while ensuring all procedures are followed – including credit and refund transactions.   * Ensure that all PCI and park guidelines are being followed for all financial transactions.  * Take food and beverage orders  * Prepare and serve food orders, while following all procedures and safety guidelines  * Replenish condiments, beverages, and food supplies while maintaining a clean work area.  * Maintain cleanliness within all assigned work areas  * Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor.  * Assist in other areas of the park to ensure guest satisfaction, if needed  * All other duties as assigned by leadership  **Education and Experience:**  * No education requirements for this role  * Previous work experience is not required  **Language:** Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.  **Requirements:**    * Must be at least 14 years of age to comply with New Hampshire Child Labor Laws  * Ability to work flexible schedule, including evenings, weekends, and holidays  * Must have reliable transportation to and from your scheduled shift  * Ability to comply with all uniform policies  * Must possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulations  * Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner  * Ability to positively engage with guests to promote sales and customer satisfaction  * Ability to follow direction, multi-task, and work as part of a team as well as independently  **Physical Requirements:**  * Ability to stand, walk, and remain on feet for majority of the workday  * Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders  * Ability to withstand heat and humidity from the food preparation equipment  * Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more  **Working Conditions:**  * This role will be based in one or more food stall and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments  * Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions  * Subject to constant repetitive motion, high noise levels, and heavily populated environments  Working at **Story Land** is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a **Story Land** **host**, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!  **Team member benefits:** **Benefits:**  * Flexible schedule  * Ability to cross-train and learn unique skills across various departments  * Free admission to **Story Land and Living Shores** parks on your days off  * Invitations to exclusive company-sponsored host events throughout the season    We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than **Story Land**. Apply today! Do not miss the chance to spark your career now!