Supervisor Patient Access

**Hourly Pay Range:** $24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Position Highlights:** * Sign on bonus: N/A * Position: Supervisor, Patient Access * Location: EDH Main Hospital Naperville * Full Time/Part Time: Full-Time * Hours: Monday-Friday: 8:00 am- 4:30 pm * Required Travel: N/A **A Brief Overview:** The Supervisor, Patient Access is responsible for managing and supervising the daily operations of the Patient Access department in the hospital. They will lead a team of Patient Access Representatives, ensuring that patients' registration, insurance verification, and pre-authorization processes are carried out accurately, efficiently, and in compliance with healthcare regulations. **What you will do:** * Supervise, train, and motivate a team of Patient Access Representatives, providing guidance and support to ensure smooth daily operations. * Oversee the patient registration, insurance verification, and pre-authorization processes, ensuring that they are conducted efficiently and accurately. * Implement quality control measures to minimize errors and discrepancies in patient information and financial data. * Foster a culture of patient-centered care within the department, ensuring patients have a positive experience during the registration and admission process. * Provide ongoing training and development opportunities for staff to keep them updated on industry trends and regulations. * Ensure that the department complies with all relevant healthcare regulations, including HIPAA, CMS, and state-specific guidelines. * Monitor key performance metrics and analyze data to identify areas for improvement and implement changes accordingly. * Collaborate with other hospital departments, such as finance, admissions, and medical records, to ensure a coordinated approach to patient access and revenue cycle management. * Prepare and submit reports on departmental performance, including key performance indicators, to the Senior Manager. *   **What you will need:** * Bachelors Degree Health Administration Preferred Or * Bachelors Degree Business Administration/Management Preferred * 3 Years of experience in patient access, registration, or related roles, with demonstrated leadership or supervisory experience. And * Experience in healthcare information systems and electronic health records (EHR) software. **Benefits:** * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, and Vision options * Tuition Reimbursement * Free Parking at designated locations * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off * Community Involvement Opportunities