Supervisor Prospect-Vcg Inside Sales

When you join Verizon --------------------- You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. **What you'll be doing…** In this role, you’ll be accountable for all Inside Sales Prospect departmental functions and for communicating and implementing company vision by directing day-to-day team activities. You’ll drive high-level sales KPIs and customer experience metrics within a fast-paced, demanding, commission-based sales environment by optimizing the customer and employee experience. The primary responsibilities associated with the position include:   * Leading and inspiring a high-performing sales team of approximately 12 representatives, fostering a culture of collaboration, engagement, and success. * Providing comprehensive sales training and support to empower your team to surpass sales, retention, and customer service goals. * Conducting live and recorded call reviews, delivering targeted coaching to empower sales techniques and elevate customer experiences. * Analyzing performance data to identify opportunities for improvement, collaborating with cross-functional teams to refine processes, systems, and sales tools. * Consistently exceeding sales and retention targets by implementing effective training programs, coaching strategies, and performance monitoring systems. * Cultivating a secure and compliant work environment that safeguards both company and customer data. * Evaluating individual and team performance, designing and implementing personalized development plans to maximize potential. * Closely monitoring sales activity and results through daily, weekly, and monthly reports, ensuring all sales, retention, and compliance objectives are achieved. **Where you’ll be working…** In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. The locations for this role are the hub location of Irving, TX. **What we’re looking for…** You thrive in a team-based commission-driven sales environment and get excited about developing and motivating others. Because of your high-performance standards and know-how to coach others to help you succeed, you have a proven track record of achieving challenging team and individual goals. You’re open to new ideas, relate well with various people, and are attuned to others’ needs to help them perform at their best. You know you’ve succeeded when your team is delivering high-level results. You’ll need to have: * Associate’s degree or two or more years of work experience. * Four or more years of relevant experience required, demonstrated through work experience and/or military experience. * Two or more years of experience in a sales environment. * Willingness to work nights, weekends, and holidays. * Meet all home office requirements listed below and hybrid work requirements. Even better if you have one or more of the following: * Previous Supervisor experience in VCG Inside Sales or Retail * Experience coaching and developing employees within Verizon * Experience leading direct reports * Experience analyzing performance metrics, optimizing processes, and improving outcomes. * Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team * Strong written and oral communication skills If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Home office requirements: * This is a hybrid role with a defined work location that includes work from home and assigned office days set by your manager. * Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps. Wireless connections, satellite or DSL are not acceptable. * A dedicated quiet and private workspace. * Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements. * The ability to self-manage in a remote work environment including setup of company-provided computer equipment and ongoing proactive, skilled, and effective management of your home network and connections. Where you’ll be working ----------------------- In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours ---------------------- 40 Equal Employment Opportunity  ----------------------------- Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation ------------------------- Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more.