System Administrator - Contract

About the Role We are looking for a skilled System Administrator to manage and maintain our growing IT infrastructure. You’ll play a critical role in ensuring our systems remain secure, scalable, and highly available - while enabling teams to operate smoothly across platforms. Key Responsibilities • Oversee daily operations, maintenance, and troubleshooting of networks, servers and related hardware/software. • Monitor system performance, identify issues, and proactively implement improvements to ensure availability and reliability. • Lead implementation of security protocols - firewalls, encryption, and access controls-to protect against cybersecurity threats. • Manage user accounts, permissions, and access rights in compliance with internal policies and security standards. • Collaborate with vendors and third-party providers for integration, upgrades, and issue resolution. • Maintain detailed documentation of system configurations, processes, and incident responses. • Support audits, compliance efforts, and technical evaluations across internal teams. Must-Have Skills • End-user support for Mac/Windows within the organisation. • Exposure to Okta, G Suite administration and Active Directory • Exposure to MDM tools like Cisco Meraki, Hexnode. • Working knowledge of cloud platforms: AWS, Azure, or Google Cloud Platform. • Hands-on experience with Windows and Linux system administration. • Expertise in networking protocols (TCP/IP, DNS, DHCP, VPN, VLAN). • Knowledge of security tools (firewalls, IDS/IPS, access controls, encryption). • Responsible for managing assets and conducting routine asset audits on a regular basis. • Familiarity with virtualisation technologies such as VMware or Hyper-V. • Scripting skills in PowerShell and/or Bash for automation. • Experience with monitoring tools and performance optimisation. • Strong troubleshooting and analytical skills. Good to Have • Strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally; good phone skills. • Experience working in fast-paced, multi-location, cloud-first organisations and high-availability production environments. • Diagnosing and troubleshooting Mac-related systems, ensuring the seamless functioning and uninterrupted productivity of the organisation. Education & Certifications • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Certifications preferred: • IT certifications (AWS SysOps, Azure Admin, RHCE, etc.) are a plus. • CompTIA Server+, Network+, Security+ • Microsoft Certified: Azure Administrator / Windows Server • AWS/Azure Cloud Certifications • ITIL, CISSP (for security-focused roles) Workplace and Location  This role is based in our Bengaluru office, and we are not considering remote applications at this time. We operate on a 5-day in-office model. We also offer relocation assistance to new employees. Our open-plan office features height-adjustable desks, conference rooms, phone booths, a well-stocked pantry full of snacks and drinks, a fully catered daily meal, wellness rooms, private car and bike parking, and more modern in-office amenities.